I eventually got a refund , but it was only after I emailed Jason Beanlands direct (he had emailed very early on when I said I had not had confirmation of the purchase).
I said I was getting in touch with my credit card company and was going to report him to Trading Standards , and a refund...
When I made the purchase it took ages to get confirmation. I used the contact form on the website (which may or may not use email - depends how it is configured) , and got a reply from Jason Beanlands gmail account. It does work. For the hell of it I will also snail-mail to Leeds.
Well, I have kept submitting via the 'contact us' form on the website, but absolutely no response.
I have finally contacted West Yorkshire Trading standards about this.
We wait ... :(
I ordered some stuff online from Tack-Up over two weeks ago. Despite many emails , and also filling in the 'contact us' form because conveniently the telephone system is working, I am still nowhere near getting my stuff , or a refund , or a reply.
I wish I had done a search beforehand.
I...