I am glad your mare is fine now, I like a happy ending to a behaviour problem.
I am not at all sensistive to the opinions of others, after all everyone has plenty of them epecially when it comes to trainers. However, I did find the tone of your post Unnecessarily negative given this home visit...
Dear Mr Horn,
I am sorry that you feel so aggrieved by a missing email that you would attempt to undermine a charity event in aid of a young dog that needs an operation. You dont say when you sent the email or if you tried again to contact me either by email or phone, but it would seem you are...