That's great feedback, thanks fjordhorsefan!
I've asked ****** to add both Lexvet mixes to their feed database, they emailed and it has been done already, so I can compare with the Equimins before calling Lexvet for further advice :D
Exceptional service from ******!
Me too, TBH - but as I am the kind of person who always gives people the benefit of the doubt (I probably give people TOO many chances :S), and the fact that prior to that awful incident I had had nothing but 100% positive experiences from them, plus the fact that I have not yet found any other...
Ahhh, that would explain the comment about Dr Kellen and MetaBal - it did perplex me, as though I had mentioned the MetaBal in my first contact with them as being the reason I became interested in the Advance (I had seen it mentioned on barefoot forums), I took the director's advice to try the...
Thank you for your point of view, I understand when companies don't wish to deal with abusive or difficult customers, they have a right to protect themselves and their staff; I have been the recipient of such behaviour myself, as mentioned in my original post.
However, it does seem that the...
Oh, thank you all who have replied so promptly - that has bolstered my battered self-worth!
I didn't think I could have been the only one to have got this person on 'a bad day', especially with the reference to Dr Kellen and Metabal.
The product in question was their Advance Concentrate...
Just wanted to inform people of the shocking treatment I have received from the feed complany, 'Equimins'.
I called them today to place an order, only to be told that my account has been flagged by the directors as 'Do not supply to this customer'. The (very nice) customer service person...
Hi there Pixie,
I've just had rubber mats installed to a fairly well-draining concrete-floored stable, and I have to say that even with a thin straw bed (with normal banks) my Arab mare's bed is drier than ever!
She was so messy and wet before that I had to consider alternatives, and...