Recent content by Horselover2010

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    Insurance paying out!

    Actually the horse was proven mine so I did own him I only loaned up for 6 months as it was proven that he gave up ownership when he said he couldn't afford him anymore he was ours. I went for the operation as the only way he wasn't in pain was to be on 3 bute a day and I didn't want him to be...
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    Insurance paying out!

    Nothing in writing was all verbal I told them everything over the phone and it took them 2 weeks to actually send out the forms! I filled them out and sent away my horses full 5 year history along with it, no other vet visits other than injections. And it's took them 7 weeks to send back a...
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    Insurance paying out!

    No they said they would then backed out :(! And seis
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    Insurance paying out!

    I phoned them and they said it was fine to go ahead with the op
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    Insurance paying out!

    He had X-rays to officially diagnose then steriod injections which did not work. Then surgery was the only option to fix him. He had a mix of the trad op and lig snip which on X-ray just before he was woke up, showed no vertebrae touching.
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    Insurance paying out!

    Actually I've had the horse for 5 years so he certainly was not drugged! It did work he was fine for 6 months then got totally different symptoms to the ones in December. He was under GA as he was too dangerous to do under stabbing sedation and would have injured himself, my vet is the top...
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    Insurance paying out!

    No where in the small print does it say excluded for GA :(
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    Insurance paying out!

    I didn't realise their phone call was recording! I'll have to phone them again and request a copy! Doubt I'll get anywhere as they refused to tell me where to put in a complaint and put the phone down on me yesterday! He was insured for accidental death and death due to injury and illness. Both...
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    Insurance paying out!

    If I didn't have the vet out on the 13th day they would have covered :(! He wasn't diagnosed till 8 months later as he was fully sound. And in July had totally different symptoms to that in December :(! His very first symptom was day thirteen of my policy when he suddenly became lame :(!
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    Insurance paying out!

    He didn't have any symptoms of kissing spine before I took out the policy 13 days into the policy he suddenly went lame and I got the vet out straight away and we treated as muscular and if not better would be kissing spine. :(
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    Insurance paying out!

    It was back in December we treated it as muscular and it went away. Came back in July and got officially diagnosed told the insurance and over the phone they agreed to pay, and the op was 3 weeks ago. On the policy in the small print it says he's covered for death by illness or injury from the...
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    Insurance paying out!

    Illness is covered from 14 days my horse became ill 13 days into the policy under 12 hours before I was able to claim :(! Just wanted to see if anyone's managed to get them to pay as now I owe the vet 4,000 and they won't pay out for his death as they said it was related to kissing spine (the...
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    Insurance paying out!

    Has anyone that has ever been insured with allienze/pet plan/seis(Scottish equestrain insurance) that has had to make a claim for illness within the first 14 days of cover? Currently having an issue with them paying out.
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    Help!

    I responded with the horse has kissing spine and he told me it was my problem that I have to fix as he contracted it while on 'full loan' (first time that that term has ever been mentioned) to me. He is very short on money that's his reason for selling
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    Help!

    I love the ground my horse walks on but he is asking for 2,500 for a horse with kissing spine that can't do anything! If it comes to it I will pay it, and two people at my yard heard him say it. I just wanted to see if there was anything I could do before spending that amount of money on a horse...
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