small claims court? yep i'm going to phone trading standards tomorrow and i have a professional letter written up already to be sent recorded delivery!
has any1 had experience with this? its shredded in the lining in 3 places and is not useable, they said theyd repair it but it was a brand new rug last year and i ideally want it replaced, they said i couldnt even have my money back that i paid for it to be cleaned and reproofed, the man was...