Had a reply from Jeep to a letter I sent recorded delivery to customer services. They are just stating that I must get the recall done and have my tow bar removed. They state that they are not offering any compensation. I mentioned the sale of goods act and they have ignored this. Rubbish...
Not sure I orignally had a Jeep removable one and then this became loose and I also had a scare that it would break! So I had a fixed tow bar fitted a few months ago not sure of the brand but very safe and doesn't move at all
I've had the same issue, apparently my tow bar is too close and is a problem. They do not have the part to fit instead either! If the tow bar is removed it will make the vehicle unfit for purpose
Anyway the financial ombudsman deals with vehicle queries I am putting a letter to them...