I would have used other products but followed their recomendations as per the care guide that came with the saddle. I have always liked Bates saddles and that was one of the reasons for spending the money on this one, just feel abit let down by Bates themselves, they don't really seem...
Has anyone else had problems with Bates Saddles? I purchased a new GP one 2 months ago (not cheap, but it's the only one I could find to fit my horse). I looked after it like they tell you to - put the bates balsam on liberally, left it over night and it is cleaned weekly using glycerine soap...