Thank you for your observations, but you are assuming rather alot in your response.
We appreciate customers get frustrated when goods do not arrive, but there is no need for that frustration to roll-over into rudeness, aggression, and threats to ruin a good businesses reputation. Also no need...
We have managed to locate MYPINKPONY's order and history on Ebay as we do feel the need to defend ourselves on this forum against the inaccurate and defammatory posting.
The customer purchased gloves on 14/02 (£14.60 inc P&P) which were despatched same day to her. She contacted us through Ebay...
We are a small rural business prcoessing over 1000 orders a month to worldwide customers, many of whom are returning happy customers.
On Ebay we have a 99.3% positive feedback, we would really like it to be 100%, but it is a very sad fact that you cannot please all of the people all of the...