A BIG thumbs up for Hope Valley

Elsiecat

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Joined
15 July 2012
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Went instore the other week, fab shop, fab staff.
Bought far too much.
Whilst I was wondering I took my gloves off to try on hats.

Drove home (well over an hour away) and realised I was gloveless.

I rang up and they said if I could cover posting or order something online then someone would take them over to head office with them on their travels the next day and send them back.

Package of things I'd ordered arrived without.

Rang up a little peeved. Que a really apologetic woman and the gloves at my house free of charge by the next morning.

Yayyyyyyy :D
 
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