sam72431
Well-Known Member
Hi all,
I picked my older horse up from the vets a couple of weeks ago. Without going into loads of detail I’ve not been impressed with the care she received but this vets was loaners choice. She’s ended up underweight (understandable I guess due to stress) but has also ended up with reoccurring neck abscesses as a result of a cannula which she had in for a week. I did query this but was told not to worry. She did not go in with any of these issues and went in for wound management.
It resulted in a longer vet stay and about 3 neck abscesses and the vein on the left side is now pretty much not functioning. After the last abcess I did ask for her to have ten days stability before discharge which they really queried me on.
She came home two weeks ago today and has already put weight on. A week ago the livery yard (she’s on retirement grass livery) noticed some swelling at top of the neck. I sent photos to equine hospital and they said not to worry it’s probably not draining properly take temp and monitor. A week later and an abcess has formed no temp but one night was slightly less interested in food. Spoke to hospital they said to get a vet out who came today and confirmed it’s an abcess. They have given pain relief and some topical treatment to see if it softens and it then might need draining.
My query is where do I stand? She’s insured but this will be pre-existing in their eyes as I insured her to come home but loaner has very kindly covered hospital fees and she wasn’t insured while with them. I am feeling like these issues are due to negligence with the hospital although they have said these things happen. I can’t ask loaner to pay bill as feel they have done more than enough. Would you go back to vet hospital (I’m thinking of putting a complain in any case due to other issues) or just suck it up?!
New vets are coming back on Monday to assess if it needs draining/take a sample and I’m just hoping she is feeling better soon.
Thanks for any help.
I picked my older horse up from the vets a couple of weeks ago. Without going into loads of detail I’ve not been impressed with the care she received but this vets was loaners choice. She’s ended up underweight (understandable I guess due to stress) but has also ended up with reoccurring neck abscesses as a result of a cannula which she had in for a week. I did query this but was told not to worry. She did not go in with any of these issues and went in for wound management.
It resulted in a longer vet stay and about 3 neck abscesses and the vein on the left side is now pretty much not functioning. After the last abcess I did ask for her to have ten days stability before discharge which they really queried me on.
She came home two weeks ago today and has already put weight on. A week ago the livery yard (she’s on retirement grass livery) noticed some swelling at top of the neck. I sent photos to equine hospital and they said not to worry it’s probably not draining properly take temp and monitor. A week later and an abcess has formed no temp but one night was slightly less interested in food. Spoke to hospital they said to get a vet out who came today and confirmed it’s an abcess. They have given pain relief and some topical treatment to see if it softens and it then might need draining.
My query is where do I stand? She’s insured but this will be pre-existing in their eyes as I insured her to come home but loaner has very kindly covered hospital fees and she wasn’t insured while with them. I am feeling like these issues are due to negligence with the hospital although they have said these things happen. I can’t ask loaner to pay bill as feel they have done more than enough. Would you go back to vet hospital (I’m thinking of putting a complain in any case due to other issues) or just suck it up?!
New vets are coming back on Monday to assess if it needs draining/take a sample and I’m just hoping she is feeling better soon.
Thanks for any help.
