British Eventing Abandonment Refund

[Macmurry]

Hi,
Just a quick question as I can't seem to find an answer on the British Eventing website.
What is the policy re event abandonment refunds?
And how long does it take to receive a refund ?

 

[TWMD]

Rule 4.12 in the rule book (Explore BE>Compete>Rules and Safety). Its all on the website.

 

[Macmurry]

Fab thank you I knew it would be but what ever page I was on for the rule book it wouldn't let me open it.