Greylegs
Well-Known Member
I used to be on a yard with terrific facilities, good off road hacking, nice stables and a generally nice crowd of people. (I left for other reasons, but that's a whole different thread!) ....... but the downside - well, one of them - was the extremely poor communication between to YO and the 28 or so liveries on the yard. YO would mention something quite important to one livery and assume she'd told everyone, or entirely omit to mention at all that, for example, an event was happening, the yard had run out of bedding, the yard across the road has a case of strangles or a new person was arriving at the yard. This resulted in all manner of confusion and upset such as double booking facilities, new arrivals wandering about with no idea which stable to put their horse in, cancelled lessons, horses missing important appointments etc etc.
Talking to friends on other yards it seems that this lack of information is pretty standard. I've moved yards now,and so far so good at the new place, but do livery yard generally suffer from a lack of client communication?
Talking to friends on other yards it seems that this lack of information is pretty standard. I've moved yards now,and so far so good at the new place, but do livery yard generally suffer from a lack of client communication?