FAB_FERN
Well-Known Member
My mare was left at the vet hospital for another MRI scan earlier this year and I picked her up the next day. She had her shoes done while she was there by THEIR farrier. Just two fronts and a back trim.
Fancy shoes with no clips when she previously had back shoes on the front so not much different really. I had taken the back shoes off last time she was shod so only two fronts to do.
I took her home and she lost one in less than a week. I was furious as she was due to go to stud the next day and only had one shoe on. Of course it was the shoe on the foot that needed it. I tried to get my farrier to come and put it on but he had been on our yard that morning and was miles away by then.
So she went to stud with one shoe and the stud owner arranged for his farrier to put it back on for me and I left some money.
I received the bill from the vet hospital which was fine as the insurance was paying BUT the shoes were done at a cost of £90 OMG, £90 for TWO shoes and a trim. I returned the insurance form with a note complaining about the shoe coming off within a week and having no contact details to call him to put it back on and the fact that they cost £90. The responded and told me they would investigate.
I received a letter today from vet hospital saying insurance have paid and for me to pay the remaining £30 which is what MY farrier usually charges for two fronts. Have to say I was annoyed. The farrier didn't do a good job, I was given no contact details for him and they want me to pay when I had to pay someone else to put the damm thing back on again.
Am I just being a moaner do you think or would you be a little annoyed too?
Fancy shoes with no clips when she previously had back shoes on the front so not much different really. I had taken the back shoes off last time she was shod so only two fronts to do.
I took her home and she lost one in less than a week. I was furious as she was due to go to stud the next day and only had one shoe on. Of course it was the shoe on the foot that needed it. I tried to get my farrier to come and put it on but he had been on our yard that morning and was miles away by then.
So she went to stud with one shoe and the stud owner arranged for his farrier to put it back on for me and I left some money.
I received the bill from the vet hospital which was fine as the insurance was paying BUT the shoes were done at a cost of £90 OMG, £90 for TWO shoes and a trim. I returned the insurance form with a note complaining about the shoe coming off within a week and having no contact details to call him to put it back on and the fact that they cost £90. The responded and told me they would investigate.
I received a letter today from vet hospital saying insurance have paid and for me to pay the remaining £30 which is what MY farrier usually charges for two fronts. Have to say I was annoyed. The farrier didn't do a good job, I was given no contact details for him and they want me to pay when I had to pay someone else to put the damm thing back on again.
Am I just being a moaner do you think or would you be a little annoyed too?