Cost of saddler call out/reflock

Emma_1994

Active Member
Joined
1 May 2022
Messages
34
Visit site
Hi everyone,

I had the saddler out today to just check my horses saddle. I have just received the invoice and I am shocked at how much the price has gone up again. The saddle just needed a slight reflock and that was all. It came to £130 thereabouts and is broken into 3 fees: call out, saddle check and advise and onsite reflock. Does this sound about right in comparison to what you would pay?
 

EllenJay

Well-Known Member
Joined
1 June 2011
Messages
2,581
Visit site
Guessing that was a minimum of 2 hours work, supplies plus the expertise you were paying for - sounds more than reasonable to me.

The 2 hours includes travel and admin.
 

Emma_1994

Active Member
Joined
1 May 2022
Messages
34
Visit site
Guessing that was a minimum of 2 hours work, supplies plus the expertise you were paying for - sounds more than reasonable to me.

The 2 hours includes travel and admin.
No, so she was only here for a matter of minutes. Looked at the saddle, said it needed a reflock. Did the reflock in a few minutes and then I rode for maybe 15minutes. She was here for maybe 40mins and only comes down the road from me.
 

EllenJay

Well-Known Member
Joined
1 June 2011
Messages
2,581
Visit site
No, so she was only here for a matter of minutes. Looked at the saddle, said it needed a reflock. Did the reflock in a few minutes and then I rode for maybe 15minutes. She was here for maybe 40mins and only comes down the road from me.

I can’t be asked! I will 100% guarantee that she was with you for more than 40 mins. Putting on the saddle, seeing you riding, putting in flocking, putting on the saddle, seeing you ride again will all take more than 40 mins.
 

Emma_1994

Active Member
Joined
1 May 2022
Messages
34
Visit site
I can’t be asked! I will 100% guarantee that she was with you for more than 40 mins. Putting on the saddle, seeing you riding, putting in flocking, putting on the saddle, seeing you ride again will all take more than 40 mins.
No, she was not. She did not see me ride before checking/readjusting the saddle. A quick check and a few minutes to reflock. It was reflocked before in the time I'd put my boots, hat and just getting the bridle on.
 

Emma_1994

Active Member
Joined
1 May 2022
Messages
34
Visit site
Ah thank you. It would not take long just to add a bit of extra flocking tbh. As for the cost, it seems a bit steep to me, especially as she was just down the road!
Thank you, that's what I thought. I didn't mind that she wasn't here long as it was actually quite convenient for me and I'm happy with the fit now. I just wondered whether this was perhaps just the going rate now, which looks like it might well be.
 

Red-1

I used to be decisive, now I'm not so sure...
Joined
7 February 2013
Messages
18,374
Location
Outstanding in my field!
Visit site
I think I paid £70 last time, or thereabouts. I did think it was a bargain at the time!

As an aside, whenever I have bought a new saddle, it has included a visit and adjust after a few months, once it has settled. I guess the first re-fit is usually a quick one and many saddlers would prefer to do that than have someone put them down on social media when the saddle no longer fits.

All that said, I think I would prefer to pay a bit more for someone who will do the work while you wait and then check it on the horse. The locally well known shop to me has the fitter come out, assess the saddle, takes it away for a week for someone else to do the work (who has not seen it on the horse) and then you either pick it up or, for a bigger fee, pay him to come back and have a look at it on the horse. I don't use these people, although they are cheap to buy from.

Eta - I had 2 done, so £70 each. The person is very thorough.
 
Last edited:

j1ffy

Well-Known Member
Joined
27 January 2009
Messages
4,353
Location
Oxon
Visit site
I paid £60 in September but it was just a quick adjustment (some additional flocking) and he didn't watch me ride.
 

Sossigpoker

Well-Known Member
Joined
14 September 2020
Messages
3,190
Visit site
Sounds about right. I pay a call out fee , assessment fee and then depending on how much wool is used ,.pay for the top up.
Just for reference , you haven't had a re-flock , you've had a flocking top-up. I paid £160 for a total re-flock and my fitter took my saddle away and did it over night at home. That means all of the flocking is replaced.
 

sassandbells

Well-Known Member
Joined
13 February 2022
Messages
220
Visit site
I pay £60 + travel for checking 1 saddle. It’s then an additional £10-£30 for flocking.

She does a full assessment of the saddle & horse, as well as a ridden assessment.

I have also paid £65 for someone to just come out, take templates and advise on the type of saddle we could try without actually putting a saddle on the horse so it seems to vary greatly between fitters.

£60-70 seems the going rate in my area.
 

criso

Coming over here & taking your jobs since 1900
Joined
18 September 2008
Messages
12,985
Location
London but horse is in Herts
Visit site
I paid £60 for a saddle check, then about 20 for a reflock. Callout has varied between 0 for a local saddler checking several at the same yard to £40 for wanting someone to come just for me out of their usual area.

What I would say is, I'm not sure if it applies in this but where I've had a new saddle, I've got the first check up free though not flocking and callout.
 

olop

Well-Known Member
Joined
25 May 2003
Messages
1,566
Visit site
I pay £30 for mine, she comes from quite a distance as well but she only comes up my end if she has others to do so I’d say that was quite expensive but looking at what I pay it’s very cheap to everyone else!
 

Sossigpoker

Well-Known Member
Joined
14 September 2020
Messages
3,190
Visit site
I pay £30 for mine, she comes from quite a distance as well but she only comes up my end if she has others to do so I’d say that was quite expensive but looking at what I pay it’s very cheap to everyone else!
That wouldn't even cover their travel time let alone the time taken to do adjustments. That person must be very rich to be able to work for literally peanuts. If they drive a fair distance most of that would be taken up in fuel alone
 

Flowerofthefen

Well-Known Member
Joined
22 August 2020
Messages
3,625
Visit site
My saddler comes a fair way but fits me in when she is in the area. I pay around £80. That's for her ti check saddle unmounted, then I ride, then she adjusts if needs be, then I ride again. Takes about an hour and a half.
 

Baywonder

Well-Known Member
Joined
26 November 2018
Messages
3,680
Visit site
I was charged £460 for a saddler to not even watch me ride, 10 mins travel time max for them and they were there for max 30 mins and all that needed doing were minor balance/ adjustments. I was fuming.

Please tell me the £460 is a typo.........🤯
 
Top