Yeah, I have - got an Amigo Summer Sheet from them last year. It was straightforward, ordered, paid, item delivered. Delivery was quite quick if I remember rightly. Think they only do Horseware stuff, so decent quality and the prices seem reasonable, especially if they have a sale on.
Yes, they are fabulous, they do free delivery and also free returns.
I ordered a rug before Christmas and it didnt fit so rang them and they have collected it free of charge.
I would class them as the best mail order company I have used - and no I don't work for them either, just sayng as I have found!
I ordered a medium weight combo just after christmas.
I got a phone call the following day saying they'd actually sold out of the rug I wanted. The guy was most apologetic and offered to send me the newer version of the rug which usually would have been £20.00 more expensive at no additional cost.
It arrived the next day-I was really pleased with the service I received from them.