HollyWoozle
Well-Known Member
I was driving to work this morning and I saw a small horse lorry/van for an international equine moving service on the A1 motorway. I took an interest, being a horsie person, and noted the name and then I went past them and pulled into the slow lane in front of them.
I checked my rearview mirror and could see that the driver was folding up a newspaper. I thought "surely he wasn't reading that?" and gave him the benefit of the doubt. He put it on the seat next to him but then I could see that he was looking at that seat over and over, like he was trying to read whilst driving. Then he veered a little onto the rumble strips at the side of the road, before correcting. I kept looking back, rather concerned (and whilst trying to drive safely myself), and then he picked up a magazine and laid it out on his steering wheel to read!!
I was really horrified and thought "what if my horse was in there?!" (plus it's hugely dangerous for other drivers too) so I noted the company name and numberplate and looked them up online to call them. I just did so and the manager thanked me for ringing and said that as far as she knows, the lorry was empty...not the point! I said that I would never want to use their services knowing what their drivers were like and she said "yes, it doesn't make a good impression". I didn't get the impression that she was angry about how her driver had behaved or too concerned for the damage it could cause. She said she would "bring it to his attention".
I'm sure I'm not allowed to "bad-mouth" a particularly company on here but I was just really angered by this! I'm not usually the sort of person who complains but I simply had to on this occasion. What would you have done? Argh!
I checked my rearview mirror and could see that the driver was folding up a newspaper. I thought "surely he wasn't reading that?" and gave him the benefit of the doubt. He put it on the seat next to him but then I could see that he was looking at that seat over and over, like he was trying to read whilst driving. Then he veered a little onto the rumble strips at the side of the road, before correcting. I kept looking back, rather concerned (and whilst trying to drive safely myself), and then he picked up a magazine and laid it out on his steering wheel to read!!
I was really horrified and thought "what if my horse was in there?!" (plus it's hugely dangerous for other drivers too) so I noted the company name and numberplate and looked them up online to call them. I just did so and the manager thanked me for ringing and said that as far as she knows, the lorry was empty...not the point! I said that I would never want to use their services knowing what their drivers were like and she said "yes, it doesn't make a good impression". I didn't get the impression that she was angry about how her driver had behaved or too concerned for the damage it could cause. She said she would "bring it to his attention".
I'm sure I'm not allowed to "bad-mouth" a particularly company on here but I was just really angered by this! I'm not usually the sort of person who complains but I simply had to on this occasion. What would you have done? Argh!