Achinghips
Well-Known Member
Advice please ladies. eBay .... I sent three sets of blades to a company for sharpening. Have used the company before and they were fine. I posted second class recorded delivery. Not received my blades back. Four messages sent and ignored as well as three telephone calls to company with my messages left on answer machine. I opened an item not received on eBay, asking them to step in. Ok, it’s only 17 quid for the sharpening .... but in the meantime, I’ve sent over a hundred quid worth of blades. Can’t track my delivery online as they only do partial tracking. Royal Mail insurance will only pay out a maximum £50. Of course. So is the best I can hope for fifty quid. The sharpener/seller has said either I close the case and remove negative feedback and he will send them or he will just issue me a refund. I have said I will close case once I receive the service I have paid for so we are at a stalemate. He has ignored requests to return blades and said he will just issue a refund as he only received the blades last Friday, and I have not given him enough time to respond over the weekend despite me sending them recorded delivery on 23rd last month . What are my options?