Eceni
Well-Known Member
This isn't particularly horsey - but I wanted to put in a gold star marker for NFU insurance...
We have house, car, horse, trailer... whatever, all with the NFU. This morning I called for the first time in roughly a year to ask to put my partner's daughter on my car insurance for a day.
good points were - i was recognised immediately - and given I've been a client for less than 2 years, this impressed me hugely
- they put my step-daughter on the car with no hassle and when I asked how much it would be, said, 'We'll sort something out, don't worry.'
no call centres, no conversations in broken english, no hassle... it felt like I'd entered a time warp and gone back to 1950 - in a good way.
made my morning...
E
We have house, car, horse, trailer... whatever, all with the NFU. This morning I called for the first time in roughly a year to ask to put my partner's daughter on my car insurance for a day.
good points were - i was recognised immediately - and given I've been a client for less than 2 years, this impressed me hugely
- they put my step-daughter on the car with no hassle and when I asked how much it would be, said, 'We'll sort something out, don't worry.'
no call centres, no conversations in broken english, no hassle... it felt like I'd entered a time warp and gone back to 1950 - in a good way.
made my morning...
E