Frogpool Manor Saddlery

Nats_uk

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30 August 2007
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Also in NL and CR - covering all bases!
Am thinking of getting Frogpool Manor out to check the fit of my saddles. Just wondered what people thought of the current saddler - his name is David Dyer.
 
Check their availability before you get too excited.

I ordered a new saddle from there, & not a cheap one either. Couldn't ride my 4 yo til it came. Due to their diary issues, I ended up lungeing for a completely ridiculous amount of time - well over a month. Could well have been longer - might have been 3 months. Then they cancelled the appt an hour before the saddler was due when I'd already booked the day off & was sitting at home about to leave. Then then phoned to 'tell' me when my next appt was going to be, which was ages so I cancelled the whole thing & started again. Was absolutely furious, & the bookings woman was an incredibly rude b*tch.

That was a while ago, & that saddler's name doesn't ring any bells so maybe they've resolved their staffing & politeness issues?
 
David fitted my first saddle years ago and was very good, so I got him to fit a saddle for my new horse. I ended up with one that was too big for me and didn't fit the horse very well, he also fitted a saddle to a friends horse, she had untold problems with them and the saddle and ended up going elsehwere. David is the owner, their customer service leaves a lot to be desired, a good saddlery and feed shop slowly being ruined at the moment unfortunately.
 
I had this trouble with them years ago. I recommend a chap called Colin Schilling. He works independently from the Sittingbourne area but will travel. He fitted my mare's saddle brilliantly and found that she had pulled a muscle in her quarters and recommended a lady to sort that out and I have used her ever since. I bought 2 new saddles from him one dressage and one GP. PM me if you would like his number
 
have just had clive bending out to fit my saddles and thought he was good does talk for england tho so you might need a whole day!!! or try and book so he has an appointment after you. wouldn't bother with frogpool v unhelpful even though I needed about 5 saddles checked and fitted with the potential for a new purchase. Think they missed out on a bout a grands worth of business with me.
 
I use clive bending too and he is the absolute best- like someone said he does talk and can be a bit late but i know him well and i have had the best service and fitting ever from him.

Id avoid frogpool- not personal experience but not heard much good about them.

Colin shilling was the worst saddler i have ever used in my life but cost me a fortune in chiro bills and a new saddle fitted buy someone else and lots of wasted money and upset.
 
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