Green horse help!

[Cheekycob2]

Looks like i may have been mis sold a horse and i could do with a bit of friendly advice please. My daughter outgrew her pony and so after a while of thinking about it i decided she definitely needed something bigger, something sane and something that she could progress on. After a while of searching i came across a lady selling a cob (turns out it was a dealer who i now know is on the dodgy dealer sites). I viewed the cob but didnt like it but did view another of hers (a 15.3 cob) whilst there. daughter rode him he seemed ok although much younger than we had wanted but we was assured that he had been professionally backed, he was extremely sensible, good in all ways and would be perfect for my daughter. Paid alot of money for him, got him home and started to have problems the next day. I contacted the dealer who said he had always been fine with her and that he needed to settle. I got an instructor on board who said he was very green and not at all this bombproof pony that i had been sold. He is great in every other way. He is kind and gentle, he leads perfectly, he loads well, he take’s everything in his stride but we have a massive problem now with riding that is progressively getting worse. He evades every part of his ridden work. As soon as u try and get on him he bolts away from the mounting block. If you can get on him he will walk nicely for five or ten mins then all of a sudden out of nowhere he will buck, bolt around the school and turn suddenly to throw you off. This has no warning or triggers so you cant even seem to judge when hes going to do it. I feel like im at my wits end now. I dont want anyone to get hurt. Hes terrifying us to ride. I suppose im just wondering really what would others do in this situation? Ive had the usual checks out saddle, teeth, back, the instructor thinks hes green and evading work. We have a lesson booked for this week and daughter doesnt even want to get on him now. I suppose im wondering if something like backing livery may help or do i need to test him for anything else? Or do i sell but i dont want someone else to get hurt.
Sorry to sound so naive im just a mum trying to give my daughter her dream (not very successfully!) x

 

[twiggy2]

ETA send him back if you can as it does sound like you are out of your depth with him and he may just be a money pit, no point sending for to a professional without checks though of you were to do that.
Have you had him checked by a vet?
A truly green horse won't have the experience to know how to evade work so is more likely to be responding out of pain or fear.

 

[ycbm]

How long have you had him? i think you should send him back if you still can. I think the fact you complained after the first day will very much assist in that.
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[Flowerofthefen]

We bought a horse that wasn't as described many years ago. He would run backwards down ditches, hills, anywhere. Not at all spooky which made it worse. The horse just didn't care. We notified the seller and they weren't keen on him going back. I loaded horse up and took him back, parked on his drive until he came out and took the horse and gave me my money back. The horse went through the sales and went from donkey to dangerous whilst being lead round. We think he may have had a brain tumor. Hope you get this resolved.

 

[Cheekycob2]

How long have you had him? i think you should send him back if you still can. I think the fact you complained after the first day will very much assist in that.
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I bought him in September so i guess its early days but he still isnt the horse i was sold. After doing some digging on facebook ive found others that are in my situation and are trying to take her to court for a refund on their mis sold horses. Im actually in a better situation than them as although he tries to kill us when ridden hes fine on the ground and doesnt sound like any of theirs are.
Seems like the horse world is a scary place sometimes.

 

[TheMule]

Please send him back ASAP. If he was sold by a dealer you have every right to. You might to accept some financial loss, but the alternative is that you're going to spend out a huge amount of money trying to right this horse and it may not work

 

[ycbm]

I bought him in September so i guess its early days but he still isnt the horse i was sold. After doing some digging on facebook ive found others that are in my situation and are trying to take her to court for a refund on their mis sold horses. Im actually in a better situation than them as although he tries to kill us when ridden hes fine on the ground and doesnt sound like any of theirs are.
Seems like the horse world is a scary place sometimes.

Send him back. If she won't take him raise raise a claim against her in the small claims court, it's an online process, easy, not very expensive and they will often give in when they get served the legal notice.

You could do it tonight but you'll have a better case if you send a recorded delivery letter tomorrow demanding a refund and return with a reasonable period, say 14 days. I'd be happy to help you with the wording of that. Then if she still won't take him m back and refund, raise the claim. You don't need a lawyer, it's a complainant friendly process deliberately.
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[AmyMay]

Send him back.

 

[Ratface]

Definitely send him back. Not fit for purpose. Poor horse and poor you and your daughter.

 

[Pearlsacarolsinger]

He is not your responsibility, really and you should send him back to the dealer but your description sounds as if he is in pain, probably in his back.

 

[Parrotperson]

Sounds to me like he’s only just been broken in.

Send him back as above. Take a good instructor with you now when you go to view and do your research. It may take a while but you’ll find a good ‘un.

 

[blitznbobs]

Out of curiosity how old is he?

 

[Cortez]

Send the horse back as soon as you can. It sounds as if he's just really, really green, (not "trying to kill us", although that doesn't mean you won't get hurt), and obviously should not have been marketed to you as a good prospect for a beginner/young rider.

 

[PeterNatt]

Under the Unfair Contract Tems Act 1977, the supplier can’t exclude their responsibility under the Supply of Goods and Services Act 1982. Your rights under the Act require them to provide goods that are of satisfactory quality. The law defines someone as a dealer as someone who is selling a horse’s with a view to making a profit. It doesn’t have to be a your full-time or only professional occupation.

If you’re a trader selling horses, the law imposes heavy restrictions.

Ifit was a private individual that sold you a horse then the Consumer Right Act applies. That means every horse or pony you sell has to be ‘Fit for Purpose’, satisfactory quality and as described’.

It is also an offence to give consumers misleading information about their legal rights.

Covers all goods including horses, livery yards, riding lessons and horsebox repairs.

Buyers have the right to a 30 day refund for faulty, not as described (always keep advert) or not fit for purpose goods bought from a business such as dealers.

Even after 30 days have passed the buyer can still be entitled to a refund - full if under 6 months, or partial if over 6 months but must allow the trader to repair or replace the item first.

Ask the dealer to give you a full refund, failing that take them to the Small Claims Court which you can do online and is cheap to do.