Grrr My Dublin River Boots are leaking *UPDATE*

[FoxhillBelle]

Following on from

www.horseandhound.co.uk/forums/showthreaded.php/Cat/0/Number/.../1

Soooo i managed to take my boots back to the shop where i purchased them from today.

I explained that i had been advised to take them back to place of purchase for them to be returned to Dublin. I will admit i was expecting to have to argue my case a little to pursuade the shop to send them back, i did buy them back in April & tbh i was perhaps just expecting a repair at most.

Well.....

what i did not expect was the shop to provide me with a Brand New pair! No questions/quibbles.

. My friend who was with me more or less had to slap me in the face, i could not believe it. What fab customer service, i will definately be shopping there again

 

[moodymare1987]

I did the same thing with my toggi boots, they will send them back to toggi and will get reimbursed from the company.
Which boots have you got are they the new style or the older style.

 

[Weezy]

Please name the shop, good customer service is always worthy of a shout out!

 

[QUICKFIRE]

Today i also took a pair of Ariat grassmere's back as they too were leaking, the best we got was they are going back to Ariat possible to be rebonded, so will just walk around with tesco bags on my feet,

£225 dissgusting realy!

 

[gails]

love those boots but want dubrry more LOL, glad you got good service

 

[FoxhillBelle]

[ QUOTE ]
Please name the shop, good customer service is always worthy of a shout out!

[/ QUOTE ]

Hope this is not classed as advertising, dont wont to get a spanking from HHO police lol...

Larkhill Saddlery

 

[dwi]

a good reason to use your local tackshop rather than a random of ebay for me.

 

[archiesmum]

That gives me a bit of courage to take mine back

Will take a brave friend too though!! lol!

Thanks for the update!!!

 

[FoxhillBelle]

Hi Vicky_21, these were the new style in black

 

[bushbaby28]

what do you think of the boots generally? debating getting them for xmas. are they fully waterproof and comfy as want them for walking dogs as well as yard boots so cant rub

 

[robinsbrook]

I went thru 3 pairs of dublin river boots in a space of 6months, each time the insides would rip and many a time landed on my backside while trying to untaggle foot from lining, plus always leaking, its such a shame as they were really comfortable but would never get another pair as dont think they live up to what they are marketed for. Would love a pair of dubarrys, hoping santa will bring me some....lol

 

[sillygillyhorse]

I find mine incredibly comfortable, not had any problems with the lining coming away but they are most definitely not waterproof and TBH they never have been. If you are looking for a properly waterproof boot then look elsewhere

 

[ester]

draytons barney, do a search on here they dont have a good rep for waterproofness or linings.