OrangeAndLemon
Afraid of exorcism
Just a quick note to pass on some good feedback for Totally Tack.
I haven't used them before, I ordered an extra large equiami and got some horse treats too (it meant I could avoid shipping charge by going over minimum free delivery cost saving me about £5). Delivery was slow at first but that was because the horse treats had gone out of stock. They offered to post separately but I was happy to wait.
Got the Equiami but I couldn't make it fit, spent ages thinking I was an idiot, got help, none of us could make it fit. I emailed Equiami and they said there should have been an extended which wasn't included (phew, not a complete idiot after all!). I called Totally Tack fearing I'd have to clean and return whole thing so they could send a new one, but they have said they'll put the missing bits in the post tonight.
They are always friendly and helpful on the phone. They have been very supportive. I'll be very happy to buy from them again in the future.
I haven't used them before, I ordered an extra large equiami and got some horse treats too (it meant I could avoid shipping charge by going over minimum free delivery cost saving me about £5). Delivery was slow at first but that was because the horse treats had gone out of stock. They offered to post separately but I was happy to wait.
Got the Equiami but I couldn't make it fit, spent ages thinking I was an idiot, got help, none of us could make it fit. I emailed Equiami and they said there should have been an extended which wasn't included (phew, not a complete idiot after all!). I called Totally Tack fearing I'd have to clean and return whole thing so they could send a new one, but they have said they'll put the missing bits in the post tonight.
They are always friendly and helpful on the phone. They have been very supportive. I'll be very happy to buy from them again in the future.