I tried NFU a year last June (renewal time) and i called them 5 times to try and get a quote but because my insurance value was over £5k i had to ring this other number, i did that and left countless messages and no one ever got back to me so i decided that if i could get hold of them to give them business then what chance did i have if i was making a claim.
I use Amtrust Equine. They are the cheapest for what I needed due to their classification of work. Most of the other companies have 7-10 classifications of what the horse will be doing. Now I mostly just hack - which is a low classification, but i also want to do the occasional hunter trials and spon rides including the jumps. I spoke to several of the companies, and if I wanted to insured whilst doing these things, I would have to go up to a higher classification level, and hence a higher price. Amtrust have only 3-4 (as I remember) classifications, and I only came to the second I think, which included what I want to do. So it worked out at the best price for me. Also they have a great rep for being knowledgable and paying up without complaining. I have found them very helpful and would recommend without a seconds thought.
as i've not put recommend me someone to insure my horse with i just wondered who people used. as so far i've heard of two companies i'd not heard about before. also a couple have put E and L.
to the people who voted E&L would you mind pm'ing me your view on them please.
just moved to NFU after recieving my quote for this years insurance - never heard a bad word about them, have increased my cover for tack etc, and knocked £300 off my insurance.Rang straight through, and was dealt with very professionally. E&L - do not touch with a barge pole. I had my horse insured with them for 7 years and when i went to make a claim (nervicular) they argued it was pre-exisiting? and ALL my vets have had the same reaction. They are cheap but good luck in actually getting any money out of them in the event of a claim. I have not met one person who has had a good experience with them.