Michelle55
New User
Just wondering if anyone has had the same problems that I am having claiming veterinary fees that I am having, I am insured for 5 k vet cover and remedial carrier cover on top of that, I have submitted full clinical history of the full life of the horse but every time I send invoices to insurance company the come back with a new list of questions, my vet has supplied four Seperate letters and statements and they are still asking questions, I really think this is delaying tactics to delay paying out, I am at my wits end vet is fed up with all of the questions. This is an on going insurance claim and its making me more stressed every time the horse has treatment., I will pay for the treatment with or without the insurance but I really think I am being treated appallingly by insurance company, after all I pay premium every year and this is first time I have claimed. Just wondering if it is just this insurance company or has anyone else had same problems .