It makes it all worth while :).........

[mattymarlow]

Hi all,

This is just a quick post to share some feedback I have had today from a Canadian customer.
Sometimes running a saddlery business and fitting service feels like a thankless task! But every once in a while we get a really nice, heart felt email that makes it all worthwhile.

Just thought I'd share it with you all.................

Dear Matt,

In addition to my positive feedback, I wanted to take a few moments to let you know how impressed and appreciative I am of the quality of all the products I have purchased from you to date. I want to make special mention of the Eventing saddle that you custom-made for my "impossible to fit" Friesian Sporthorse - the craftsmanship and use of the highest quality leather has created comfort for both me and my horse. Best yet, ALL THAT for an incredibly reasonable price. A special thank you from a very satisfied customer, Edmonton, Alberta, CANADA.

Please feel free to use my comments for your advertising - feedback like this made me decide to buy your products. I will continue to do my best to promote your products where possible and the heritage website too.

Kind regards,
Adriana Callens.

 

[Donkeymad]

Well done, it seems rare in some industries to get the feedback known as far too many complain in a 'tarr all with same brush' manner, which seems sadly to over ride the good references and feedback.

 

[Stinkywellies]

Two of my friends on my yard have your saddles and i have to say they are very nice!

 

[diggerbez]

well done

....its a shame that people are more vocal about bad experiences than good normally

 

[guido16]

Well done Matt,

Makes it worth while doesnt it.

And has been said, compliments are few and far between these days!

 

[Darkly_Dreaming_Dex]

Another vote for the lovely saddles (and bridles) made by Matt. Here is my cob winning his championship in his

 

[mattymarlow]

Hi all, thanks for that all above, means a lot