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Well said Megan_T. Looking at the photographs again even the lowliest part time stable boy knows that you wont get a horse into a trailer staring it in the eyes and pulling it from the front, dont they know anything about horses, and they are supposed to be dealing in thousands of horses every year!
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But thats why they are despicable. They dont care about the horses they deal in. If they did they wouldnt be dragging them about on rope halters. If you dont care about horses you dont need knowledge. Knowledge is needed to keep horses happy and healthy, which is not something the gray family give a sh1t about.