I paid for a year of free delivery from Kramer France but have not bought anything since. One lead rope clip so difficult to open, I no longer use it. Another panic clip snapped after a few uses, head collar fittings snapped, saddler repaired with 'proper' metal rings. I carefully measured my Amigo rugs, so I would get the right size (diff in France) it was too big so I used it for another horse. I have not shopped with them again.