Kylix Horse Walker and noise

OllywoodUK

Active Member
Joined
20 April 2007
Messages
31
Location
UK
www.youtube.com
I have just taken delviery of a Kylix Epsilon Horse walker in the last 2 weeks and it seems to be making a few noises I would not expect from it.

The first is a crunching noise coming from the main outside bearing, that sounds like there is some grit in it. Bad in both directions.

The second is a knocking noise coming from the motor inside the main unit. this is worse in the clockwise direction, but you can also hear it in the opposite direction. It sounds like somthing inside the motor is knocking against the casing.

The unit is just sitting on the level pallet it came on, in my garage.

Can anyone here who have a Kylix horse walker let me know if this is normal or might point to some problems, which is what I think.

Has anyone else had any problems or issues with these horse walkers.

I would be greatfull for any feedback.
 

OllywoodUK

Active Member
Joined
20 April 2007
Messages
31
Location
UK
www.youtube.com
The problem is now resolved and hopefully this post will be deleted by the HH admin.

It seemed that the product might have been damaged during delivery by a third pary.
 

OllywoodUK

Active Member
Joined
20 April 2007
Messages
31
Location
UK
www.youtube.com
<font color="green"> *** Full marks to Kylinx ***</font> for sorting out the issue I had ASAP, that was caused during the delivery process by a thrid party.
Just needs a minor adjustment.
<font color="green"> Its being sorted TOMORROW. </font>
<font color="green"> You very rarely get this high level of after sales service nowdays. They are second to none !</font>
Can't wait to start using it.

Olly
 
Top