Livery late payers

My livery bill is on the first but as I don't get paid until the 15th of each month my YO are helpful and that's when I pay livery. They will help out a few of us that don't get paid at the beginning of the month.
 
What a horrible dilemma. I was once on a yard where some people really took the p*** owing the YO literally £1000's, though to some extent she was a fool to allow it to get to that point. But from the point of view of a promptly paying client it was very frustrating that I got no more service for paying than they did for not. I, and others, were rather resentful and this led to some unpleasantness on the yard, though not from me I hasten to add. I don't like any confrontation.
 
daughter's groom said:
What a horrible dilemma. I was once on a yard where some people really took the p*** owing the YO literally £1000's, though to some extent she was a fool to allow it to get to that point. But from the point of view of a promptly paying client it was very frustrating that I got no more service for paying than they did for not. I, and others, were rather resentful and this led to some unpleasantness on the yard, though not from me I hasten to add. I don't like any confrontation.
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How did you know? Did your YO divulge that sort of information to you? Terribly unprofessional if they did.
 
When my yard owner started the yard, I advised them to get everyone to pay by standing order which we all do! Therefore they have no problems with late payments! However I did vet everyone, or knew everyone previously so knew that there would be no problems with people owing money! I hate it when people don't pay on time! So rude!
 
My thoughts are that if its easier to work out the bill as whole months and if everyone else pays by the 7th and its just one person causing problems then i would:

Leave the billing date unchanged

Ask the problem person to set up a standing order for the basic rate and say if the bill for extras isnt paid by the 7th the service will change to DIY livery AND a charge for late payment will be added to the next bill.

Advise the others that you have now decided to offer SO as a payment option but not push them (assuming they are all toeing the line)

Not give any new livery the option to pay by anything else other than SO for the basic rate

That should cover the situations long as you are confident that the other existing liveries would not play you up
 
I have asked that she sets up a standing order. We shall see. Certainly in future I will ask new liveries to do this It is such an unpleasant thing for both clients and myself when I have to chase up payment.
 
Just tell everyone they have to pay by standing order/direct debit for tax purposes, much easier to keep tack of tax if people pay via their bank
 
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