I can honestly say...hand on heart.... our yard does NOT have that one!!!
Incredibly pleased to say the person has not yet discovered the family unit that exists in our hidden away secret land!
To be honest, I don't they'd get a space or last amongst the sense of humour!!
If one client always gets their own way then surely that is down to the YO being weak. If you speak to the YO and she/he is that weak, surely a number of you together can change the balance? We have a couple of 'characters' on the yard and we accept them for their ways - dont think other yard would, but if you know where they are coming from you can deal with them. I try to look on the positive and try to draw the good in people. Maybe they have a chip on their shoulder or having a hard time, or more to the point, find it difficult to communicate?
Currently our yard is a happy friendly place, but we have 2 stables free... Those stables in the time that I've been there have always been occupied by the "troublemakers" horses. Please please this time let them go to someone as nice as the rest of us are LOL
we have 'a one' unfortunately, and all sorts of problems have arised due to 'the one'. its not great, and yes moving has been discussed, which seems a shame, but most of us cant stand it, the YO seems to do nothing