Paypal Help

Eira

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Joined
15 February 2008
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I really don't know what to do .
I recently sold things on eBay (£200 worth) all paid for via pay pal .
I transferred it all into my bank account in three payment (£100 , £50 and £50 )

My pay-pal history is saying 'completed' but I checked my bank statement on Friday and my balance was just under £20 when there should be £220 in there
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I don't know what to do or where the money has gone
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So do I phone the bank , or Pay pal on Monday
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When did you transfer the money? I think it can take a few days to appear in your bank, but might be worth calling to put your mind at rest.
 
Dont worry it can take between one-three days for it to show, for some reason the money is between both bank and PAYPAL but you have not lost it, it just takes time, this always happens with my transfers.
 
Did you transfer the money on 6th September, if so it should be there, that would be odd? Never known this to happen. Takes 7-9 days to transfer money from PAYPAL into your bank account. Could a direct debit have gone from your acccount, to expain why there is only £20 SHOWING. Contact your bank to find out whats happened, I can check my statements online so not a problem for me.
 
This is what one of the transactions says ;


Withdraw Funds to a Bank Account (Unique Transaction ID #0BX79330W3893700k)
Transfer to:
Bank Account

Total Amount:
-£94.45 GBP
Fee:
£0.00 GBP
Total:
-£94.45 GBP

--------------------------------------------------------------------------------




Date:
30 Aug. 2008
Time:
16:29:28 BST
Status:
Completed

--------------------------------------------------------------------------------



Subject:
You have sent £94.45 GBP to Bank Account with PayPal
Transfer from:
HSBC Savings (Unconfirmed) xxxxxx8795

I don't ever use my bankaccount or the debit card attached with it , and there is no Direct Debit that would withdraw the money
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I just leave the money in there until I need it
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Are you sure then that you dont have another bank account it could have gone in OR an this is a big thing with PAYPAL transfers, have you double checked the account number and sort code is all correct as PAYPAL and EBAY dont take responsibility for wrong bank account details given. Make sure you check account numbers etc is all correct, this is all I can think of could have happened.
 
You will get it back - as the OP says check the account number and sort code. Also it is very very important that the account name exactly matches that of your bank account. And I mean EXACTLY matches. I had problems with this! If you are sure they are correct then contact paypal first, then your bank 2nd. Good luck!
 
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Also it is very very important that the account name exactly matches that of your bank account. And I mean EXACTLY matches. I!

[/ QUOTE ]

Do you mean the Paypal Acount name has to match the Bank account name ?

As I know for definate that it doesn't
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That might be your problem then - same as I had! Basically the name (as in the name you gave as part of your name and address details) needs to match your account name ie what's written in your cheque book. Mine didn't and the funds went into a 'catch all' account instead of my own. I can't remember if paypal sorted it or my bank - it was a long time ago! But I am confident you will get it back, but I wouldn't leave it too long before following it up.
 
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