Pony not as described in advert

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Mad holly

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Hi can I have advise , went to look at a horse advertised by a trader , upon buying receipt was written by them as private sale , they sale loads of horses , it's not as described as advert , they won't give me a refund , what's the best advice
 
Trading Standards- I sure there should be something to do with the Sale of Goods Act (happy to be corrected)
Also HMRC- I am sure that they would like to know why Person is skipping TAX payments

Good Luck

xXx
 
I have done all this , even had a meeting with the seller (trader) fri and they said bluntly they do not sell ponies , it's all over their posh website , the horse is dangerous to a novice rider , my daughter was thrown off twice , I am very angry as I'm not the only person for this to happen to with this person x
 
Mad holly said:
I have done all this , even had a meeting with the seller (trader) fri and they said bluntly they do not sell ponies , it's all over their posh website , the horse is dangerous to a novice rider , my daughter was thrown off twice , I am very angry as I'm not the only person for this to happen to with this person x
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Perhaps you should tell us what you Have done- so we don't tell you to do it again?
 
Put it down to experience, sell on, describe the horse honestly and be prepared to take a loss.
Wouldn't go down the court route personally as having done it myself I found it very traumatic. I've never recovered all the money and the poor horse was his to sell on again.
 
What did trading standards say?
Looking at your other post "child off ponies " usually refers to a horse that would suit an experienced child moving up from ponies to horses.
 
Trading standards say cout is the route to go down , I'm really angry that some one can put your child through this , daughter rode on test ride , all fine , I just hate people getting away with hurting honest people xx
 
What did the advert say?
The Small claims court process is easily started online but you have to factor in the pony's keep while you wait for a response and then a hearing and this can take months.
Do you have any experienced help?
Did you speak to Trading standards or Consumer Direct?
 
Mad holly said:
Trading standards say cout is the route to go down , I'm really angry that some one can put your child through this , daughter rode on test ride , all fine , I just hate people getting away with hurting honest people xx
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Well this happened to me too and I felt very strongly that he shouldn't get away with it! I contacted last owner who said the horse was mental and had thrown her and broke her back, yet dealer sold it for a novice/suitable for disabled.
Trading standards visited me at home and said take him to court which I did and won. Still didn't get me my money back and he got the horse back to sell on. God know's where the poor horse has ended up.
 
In a similar situation I told the dealer I was sending horse back once he was on his way with a transporter, I then took them to court and got all my money back including expenses.
 
Sadly this is a common ruse that some dodgy dealers use to get out of their obligations. They say they are selling the horse/pony/lorry (it was a lorry with me) on behalf of a friend therefore private sale therefore caveat emptor. Any battle you choose to have with them would almost certainly be lengthy, damaging, emotional and, finally, pointless. Even if you finally won a small claims court action there is no saying you would get the money that was awarded to you. I'd chalk it up to experience, sell the pony and move on. Sad.
 
Personally i'd cut my losses.
It is so hard to prove that horse is not as described. Afterall horses act differently in new homes and are unsettled and prone to unexpected behaviour.

Sell on honestly and try to buy via word of mouth, try getting a horse via a riding club that is well known. Or see if you can get a loan with a view to buy.
I've been done myself the same way with my daughters first pony, the fact that people will happily put your child at risk makes your blood boil so i fully sympathise but you are best to just sell the horse honestly and move on x
 
I'd have to agree with you Welshie Squisher ! Horses can & do become different when they move homes - they want to see what they can get away with LOL ! My friend has just been on the other side of the coin. Sold a horse to some novice woman. I've known this horse for years. A real gem. The woman tried her, her instructor tried her, my friend pointed out all tiny foibles & suggested that a gelding might make a more suitable first horse (mares being tempremental at certain times ! ). Woman was obviously a nervous rider, but horse was a good soul & a confidence giver. They snapped her up. A week later the phonecalls started. . . .By week 6 my friend bought the horse back. Apparently, the gentle wee soul that had gone away from here had turned into a monster & was bucking & rearing. I find that hard to believe ! Never once saw her behave like that here.
I know that my own girl was a right sod for the first month - nothing like the sweet beast we'd seen when we fell in love with her ! It must be hard on horses not understanding that they are being uprooted from everything that they know. You must expect some reaction !
 
OP has anyone else ridden or looked at the animal for you? And did you get it vetted as already asked. have you checked the tack etc? Also novices must remember riding school horses are ridden many times a day. You only learn to ride when you get your own horse. Good luck.
 
Firstly, in your other thread you stated that the day after you got the horse home, your daughter got thrown off! Whatever happened to giving a horse a day or so to settle in to new surroundings before riding them? As others have said, many horses change when they move home and many take a while to settle in such that they're the same as they were when they were tried out!

Secondly, I don't agree with the notion of "chalking it up to experience" - if people just roll over and do nothing then it's another win to the dodgy dealer. At a minimum, plaguing them with phone calls and letters threatening further (legal) action should be done to at least inconvenience them.

But it's not clear from what's been posted here as to whether the dealer is actually at fault in this case. If the horse was sold as a ride for a child moving onto horses then I would expect it to be reasonably forward and sharp. In which case, riding it so soon after it arrived probably wasn't the most sensible thing to have done.
 
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