Now I'm cross! I have just used a personal code they gave me in return for supplying me with the wrong product which gave me only ten per cent on an order of over a hundred quid!!! How to pee off a customer.
I had something very similar happen to me too ycbm, it left me very annoyed as I had been a loyal customer for many, many years. I've also had a few issues with them lately and the p&p is very expensive. I have now moved over to bespoke EquiVita Mineral Solutions and saved a lot of money by doing so.