VERY over priced IMO. They have been discussed here before - someone likes them and many other people don't - do a search on the name here and you'll find it.
A friend of mine bought a horse off them (it was expensive too) but soon after the BSJA rang her to say they suspected the horse didn't match it's paperwork.
The horse was checked and it was indeed a different horse :-(
She tried to return the horse but the main man at Retreats got REALLY aggressive with her so in the end she had to take the matter to court.
She won by the way and finally got her money back.