Ruggles rugs

[Chianti]

Has anyone else bought one of their turn out rugs and found it to be pretty hopeless? I bought a 1200D, teflon coated, light weight turn out in April this year. My pony has worn it a handful of times.

He wore it today when it was raining and when he's come in it's soaked through.

 

[PapaverFollis]

Oh don't say that... I've just ordered one! 😲 It'll soon het tested so will report back. Have you contacted them?

 

[meleeka]

I’d contact them. I’ve got lightweights from them that don’t leak so I don’t think It’s usual at all.

 

[JFTDWS]

Definitely not normal - my LW has been going for years and is still waterproof.

 

[The Fuzzy Furry]

I got a 4ft lw no fill full neck for my delicate mini, back in early March, she wore it 3 days running and on the 3rd day it did rain steadily for 5 hours - it leaked on every seam and she was sodden on her loins and shivers when I got to yard after work.
Not impressed, they wouldn't take back as had been worn 3 times. Wouldn't have another from there based on my experience.

 

[Moogleberry]

Have a 100g combo and it’s been great the last two winters

 

[HBB]

They really are awful rugs, I don't understand the hype regarding them. A few people I know bought them after reading positive reviews on here and FB pages, they didn't last long, poor fit and let in rain.

 

[poiuytrewq]

Yes! Mine was absolute rubbish from day one! I mean rediculously awful.
I’ve since read so many good things about them though I do wonder if mine slipped through the waterproofing net perhaps. I do wish I’d sent mine back now. I’d defo get in touch with them as it does seem not the norm.

 

[Follysmum]

I have some of their stable rugs and they are lovely but have heard a few stories of turnouts leaking

 

[Britestar]

Nearly all mine have them and have never had a problem. They wore them all last winter without leaking.

 

[xxcharlottexx]

Hope not! Just bought one for the winter from them as there wasn't much choice with only a 50g filling.

 

[Chianti]

I emailed them and to give them credit they've come back straight away. Asked me if I've washed it - which I haven't- and if it had leaked all over - which it had.

I got to the yard nearly two hours after he'd come in and he was still wet in places. Hopefully they will give me a refund but from previous comments I'm not that confident.

 

[Celtic Fringe]

I've clearly got one of the good ones! I bought a LW turnout (50g fill) for my old cob a couple of weeks ago after reading good reviews on here. It has been raining most of the day and was around 8 degrees when I got to the yard. The YO had popped the rug on this morning and the pony was warm and dry. My non-horsey husband commented on how well fitting the rug looked. Hopefully it will stay good!

 

[Fiona]

I've had four ruggles rugs over the years, LW and MW, and all have been completely waterproof. The oldest is about three years now.

Fiona

 

[Surbie]

I've just bought the 50g turnout after recommendations on here. Am assuming it will be tested soonish and i hope it's ok.

 

[SEL]

Mine has a Ruggles rainsheet on all day today and it was fine. The other one was in a Shires and that seems to have given up tho. I'd kick up a fuss and say it's not fit for purpose if its that new and leaking.

 

[Chianti]

I have to say Ruggles has been very good. They came back straight away on email and have offered me another rug or a refund. Good customer relations.

 

[PapaverFollis]

That's good to know at least. I really can't afford for my mare to be getting cold or wet at all, so I really hope we won't have this problem, but at least if the rug doesn't work as intended we can send it back!