Saddler fitted a saddle that didn't fit !! what do I do now ??

[charmeroo]

I cannot see that there should be any reason why a dressage saddle, properly fitted of course!, could not be found to fit your cob!

I think that the main thing to do is accept the refund that has been offered. Tbh if it had been me and I was that unhappy/uncertain about the fit of my saddle then I would have sought the opinion of another properly qualified, and recommended saddler.

If I were in your position what I would do now is firstly have either a physio or equine masseur ensure that your horse is freed from any muscle tension and tightness. This might take a couple of sessions. Although some physios do not like chiros I would probably have a treatment from a chiro too. In the meantime I would not be riding your horse in that saddle but once he has had these treatments then be re-fitted for another saddle - although I would be aware that he will change shape over the next couple of months.

Workwise I would be lungeing and pessoa-ing him to build up his muscles correctly. It will take time. Once you have a good saddle - plenty of work in walk - hillwork would probably be good. In any event, the physio/masseur/chiro will advise you as to the way forward.

Good luck tho!

It's never a good experience when you are betrayed by someone such as a saddle-fitter when they are people that you need and want to trust! Your horse will be ok in the long-run!

 

[Angelbones]

I went through a similar situation earlier this year. I ended up going via the small claims court for the full cost of the saddle, cost of 2nd opinion of master saddler, and cost of all interim work done to the saddle and the cost of accessories (prolite pad etc). The saddle didn't dispute the claim and paid up in full before judgement.

I also contact Trading Standards who are now investigating the saddler, but the reason I am replying is that I asked them about the long term damage done to my horse and the cost of his physio etc. They told me to call Community Legal Services on 0845 3454345 for further legal advice on animal injury claims.

As it happened I didn't call them as a new saddle and only a couple of physio sessions sorted out my horse.

Re having a wonky horse, the same saddler as above fitted a pony saddle for me. The saddle always slipped to the left. The saddler fiddled with it endlessly, costing me money etc. The 2nd opinion saddler checked it and said he could stuff it to fit the pony but the pony was lopsided. When pointed out to me I could see it either side of his wither. Anyhow, long story short, I've now had the saddle fitted with a balancing strap whilst we work on rebuilding his shoulder muscles, and the saddle doesn't slip now. So I guess I can't blame the original saddler as it was ultimately the pony who was wonky and not the saddle.

Personally after all I've been through I'd take the money an be gone, safe yourself the hassle or pursuing it further.