I almost bought a saddle from them, but found one locally just before I went ahead.
They are extremely helpful. The only downside is that you pay for postage for the saddle to come to you (fair enough). But if it doesn't fit, you then pay the postage for it to go back and also a 5% restocking fee.
I bought a really good saddle from them a number of years ago - they are a bit overpriced IMO but I would trust them to sell a good saddle. I sold my saddle on after 2 years and got back half of what I paid for it so was pleased with the quality of the saddle
I bought Cappy's saddle from them, he is high withered, I was really satsified with their service, especially as I asked to try 3 and they sent them all. I would not hesitate to recommend them. I would have bought Fany's from them but needed a XW Wintec Cair and they did not have one.