Selling a saddle via a saddler

[noblesteed]

Hi all,
Just wanted a bit of advice. A friend handed over her unused saddle to a reputable local saddler to be sold. She got a written receipt with a valuation of £200.
Since handing over the saddle she has heard nothing, and this was over a year ago. So she rang to ask for it back... but the saddler is avoiding her calls and return them. It is difficult for my friend to keep ringing as she is busy at work most days. She even went to the shop and the girls couldn't find the saddle in question.

What do you think her next step should be?

 

[myhorsefred]

I would write to the saddler as my next step. Keep a copy of the letter and send it recorded delivery so you know they received it.

Easier than keep ringing. And it makes it more formal. Perhaps saddler would respond to a letter. I would try that, anyway.

 

[noblesteed]

Does anyone know if there is any 'legal jargon' we could use to threaten the saddler with? I think if the saddle has been 'mislaid' my friend should get her valuation money at least?