Ginge Crosby
Well-Known Member
Apologies for the rant - its been one of those days, this is one of many issues i've had today!
My partner bought me a pair of Sherwood Forest Dalton boots from a reputable ebay seller, for my christmas present. I didn't start wearing them until about a week into January.... they looked so nice I couldn't bring myself to get them muddy. I got them to replace my Dublin River Tall boots which had had 18 months of daily torture from me; we were on a tight budget this winter so a new pair of DRT's were not an option.
So i've been wearing the Daltons about 4 weeks. Today, I go to take the right boot off, and the whole inside literally disintegrates around my foot, trapping me inside the boot. After much swearing, huffing and puffing I managed to remove it to find the insole had completely come away from the sole of the boot and there was a massive hole where the insole meets the heel of the lining. This, I expect, after 18 months of torture. NOT after 4 weeks of light use! Don't get me wrong, I work on the yard in them, they get covered in mud and then hosed off. I know you get what you pay for, but I didn't buy them for doing my shopping on the local highstreet paired with tights and a miniskirt, so I expect at least 6 months of daily hard wearing for the price I paid.
Maybe i'm wrong (i looked at a few different brands before I settled on these) but i thought I read on one advert that SF were a sister company of Dublin, so their products were of the same high quality. This was a factor in me deciding on these, as i've always loved my DRT's, they've always lasted well considering how much I wore them, so I thought I was getting the same quality from SF.
I've just looked on SF's website, and it says that you have to return them to the stockist from where you got them, they do not accept returns. I think this is totally ridiculous, as it is a manufacturers problem, not the stockists problem surely? I've sent SF an email asking for either a refund or I'll post the damaged boots to them at my own expense, they can see the damage, and hopefully send me a new pair.
Has anyone had a similar experience, and what was the outcome? Surely the ebay seller won't be liable to refund/replace, especially as more than 4 weeks have gone by since sale date? Advice appreciated! x
My partner bought me a pair of Sherwood Forest Dalton boots from a reputable ebay seller, for my christmas present. I didn't start wearing them until about a week into January.... they looked so nice I couldn't bring myself to get them muddy. I got them to replace my Dublin River Tall boots which had had 18 months of daily torture from me; we were on a tight budget this winter so a new pair of DRT's were not an option.
So i've been wearing the Daltons about 4 weeks. Today, I go to take the right boot off, and the whole inside literally disintegrates around my foot, trapping me inside the boot. After much swearing, huffing and puffing I managed to remove it to find the insole had completely come away from the sole of the boot and there was a massive hole where the insole meets the heel of the lining. This, I expect, after 18 months of torture. NOT after 4 weeks of light use! Don't get me wrong, I work on the yard in them, they get covered in mud and then hosed off. I know you get what you pay for, but I didn't buy them for doing my shopping on the local highstreet paired with tights and a miniskirt, so I expect at least 6 months of daily hard wearing for the price I paid.
Maybe i'm wrong (i looked at a few different brands before I settled on these) but i thought I read on one advert that SF were a sister company of Dublin, so their products were of the same high quality. This was a factor in me deciding on these, as i've always loved my DRT's, they've always lasted well considering how much I wore them, so I thought I was getting the same quality from SF.
I've just looked on SF's website, and it says that you have to return them to the stockist from where you got them, they do not accept returns. I think this is totally ridiculous, as it is a manufacturers problem, not the stockists problem surely? I've sent SF an email asking for either a refund or I'll post the damaged boots to them at my own expense, they can see the damage, and hopefully send me a new pair.
Has anyone had a similar experience, and what was the outcome? Surely the ebay seller won't be liable to refund/replace, especially as more than 4 weeks have gone by since sale date? Advice appreciated! x
