They've changed hands or downsized or something. They are now seriously crap and I wouldn't bother. There was a thread on the BD forum about them and everyone who tried to buy from them recently have been treated appallingly. Shame, cause they used to offer a great service.
i live near them and they have recently opened a shop and its brill! they do some really good bitting clinics rounds, just give them a ring really friendly
Ive had real problems with them latterly to, waited ages, couldn't get in contact, not giving me my money back, and then 2 £100 bits turn up on the door step, total sham!