I think this reflects my experience which is that the majority of people who I know, who are in privileged positions, are very happy to accept people from all walks of life into their world. And, in my experience, it is often that the people from situations that are less privileged that limit themselves by thinking they are not worthy in some way, and perceive barriers between themselves and wealthier people, or presume that privileged people will judge them.
I think it’s brilliant that she asked you, and that you welcomed her request. I hate that social barriers as perceived by a mother could hold back the potential for a child to strive for a profession like medicine. But it happens every day.
I could not disagree with this more. Regardless of how a person perceives the attitude of a customer, delivering poor service because they don’t like someone only reflects badly on them.
None of us have any idea what might be going on in someone’s life, and it costs nothing to treat everyone with courtesy and warmth.