Spectacularly unhelpful . . . grrrrrrr

[PolarSkye]

K is on assisted livery b/c I work full time. Stuck at work and daughter (who normally does horse in the evening) is ill so I text yard manager (who lives on site and is in charge):

"Hi, please can you put K to bed - usual feed/hay and put on his summer sheet?" (for which I will be charged through the nose)

Response: "A is doing yard this afternoon, I am not on yard."

Um, a) b/c I am not down every day I am not aware who is on the yard when; b) I don't have A's phone number - YOU are my point of contact as YM; and c) last I checked, you are the yard manager.

A more helpful response would have been "I am off yard, but I'll txt A for you and she will sort."

As it is, my trainer just happens to be down this evening riding K after work and she will put him to bed . . . so no £££ in yard pockets then.

This has become a pattern of late . . . abrogation of responsibility or care . . . and it's irritating. I loathe "not-my-problem-itis."

Rant over.

P

 

[PolarSkye]

How is it not her problem? She runs the yard, does the horses every day, organizes the "help" rotas . . . she is paid for the job. A is a livery who helps occasionally in return for reduced livery. A is not in charge . . . H (YM) is.

Pissed me right off. And this isn't an isolated incident. Thankfully we are moving in less than two weeks.

Perhaps I'm just feeling grumpy.

P

 

[mulledwhine]

I agree , the reply of here is her number would have been much more helpful

 

[Enfys]

I understand your frustration, but it's really not his problem? Anyway, sounds like it was a good thing as it saved you money

I'd sack my YM if it came to my attention that they were so unhelpful, how hard is it to message someone with instructions? Work of a few seconds.

Another one for the Jobsworth list.