Stubben bridle - is it real?

[Christmas Crumpet]

Have just bought a secondhand bridle off Ebay which is supposed to be a cob size Stubben grakle bridle. How do I know its a real Stubben?

It has a logo on the headpiece of a horses's head in blue and gold. I have had a look on the internet and seen that most of the Stubben bridles have logos on the browbands.

Not sure it is the right size either. Supposed to be cob but seems to be full. Any ideas on how to find the size? Will it be stamped on there anywhere?

 

[Miss L Toe]

There are Stubben made in "Stubbenland" [germany] and the others, made with same leather but made in another country, I love the leather, but found they were different sizing to an English bridle, you buy off Ebay, you take a chance, good luck, I have only had one disappointment, and it was minor. I only ever buy stuff that I know about and have researched, but generally it costs half the price of the stuff at the local saddlers.

 

[Spyda]

Afraid to say, I've found your eBay listing (I think) and that's DEFINITELY NOT a Stubben logo on the bridle I'm afraid. Not sure what it is, but it's defo not from any of the Stubben ranges. If you visit the Stubben website online http://stubbenuk.co.uk/you'll see the logo's they use.

If I were you (and you're not happy with the fit, either) I'd contact the seller and ask for a FULL refund!

 

[Christmas Crumpet]

I cannot actually find the logo anywhere so have no idea what it is. I'm just not convinced!!

 

[Christmas Crumpet]

Are you sure - it was bought and paid for last weekend.

I can put up a link if you want.

 

[Spyda]

Are you sure - it was bought and paid for last weekend.

I can put up a link if you want.

This one? http://www.ebay.co.uk/itm/stubben-bridle-black-cob-/250866668684?pt=UK_Horse_Wear_Equipment&hash=item3a68d1948c

The horse-head log on the headpeice you've got isn't a Stubben emblem. My Stubben bridles have a silver and blue rectangular piece on the browband and STUBBEN stamped into the leather on the top of the headpiece and on each of the runners and keepers. The cheaper Stubben CTD range have a dull gold and black browband emblem with CTD embossed into it.

 

[Miss L Toe]

The pictures are pathetic, and I would not have bid for this, but what do you expect for £20 , Stubben reins are about £32.00

 

[Spyda]

The pictures are pathetic, and I would not have bid for this, but what do you expect for £20 , Stubben reins are about £32.00

Harsh, but TBH I have to agree, sorry. Others looking on eBay would have picked up straight away that it wasn't a genuine Stubben - hence why no one else bid for the bridle. If it had been a genuine Stubben you would have had plenty of bidding competition, I'm quite sure.

However, it has been listed as a Stubben (which the bridle clearly isn't) so you are quite within your rights to return it for a refund. That said, if it's an okay bridle otherwise and you can get it to fit, maybe for £20 it'd be worth keeping rather than going through all the aggro of returning it. Mind you, first thing I'd be doing is contact the seller and tell her you're not happy and will be leaving appropriate feedback on eBay. It's not OKAY to misdescribe things on eBay and just hope your buyers notice you're fibbing!

 

[Christmas Crumpet]

Ah yes. That's the one.

To be honest, I had no idea how much a Stubben bridle would go for secondhand.

Have written this email to her...


I've only just received bridle. Unfortunately, it is not a Stubben bridle as stated in the advert so I will be returning it to you and would like a total refund incl. postage (£30 in total). The logo should be a Stubben logo on the browband, no the one that is on the headpiece so I will be returning it to you.

Please can you let me have your address to send it back to.

Best wishes,

Caroline.

And Mrs D - slightly harsh comments from you thank you!! We can't all know everything about everything.

 

[Spyda]

Have written this email to her...

I've only just received bridle. Unfortunately, it is not a Stubben bridle as stated in the advert so I will be returning it to you and would like a total refund incl. postage (£30 in total). The logo should be a Stubben logo on the browband, no the one that is on the headpiece so I will be returning it to you.

Please can you let me have your address to send it back to.

Best wishes,

Caroline.

Good! That seems reasonable. Give her a good 48 hrs to reply. If you haven't had a positive response by Monday I'd get cracking on instigating a refund via eBay. Even if you paid by PayPal they refuse to get involved in disputes concerning the reciept of unsatisfactory goods. They'll only help you in the even of an item not being delivered to you. So telephoning eBay's Resolution Service would be the route to go down if you don't get any joy from your seller. Fingers crossed though it wont get that far and that she'll reply to say she'll honour the refund once she's received the bridle back. REMEMBER, no matter what extra it costs - RETURN THE BRIDLE TO THE SELLER USING RECORDED DELIVERY. A certificate of posting alone will not cover you in the event that she claims she never received the bridle back. Only the signed proof that RD provides will protect you!!! Good luck

 

[Christmas Crumpet]

Thanks for your help Spyda. Will send email now. Watch this space!!

 

[Fuzznugget]

Sorry you got a fake bridle. Sadly with eBay, sometimes you do take a chance. If you are looking for a second hand Stubben, this is what they tend to go for, though it varies: (these are all ended and paid for, so no advertising from me! ) Another tip with the Stubbens, it should have 'Stubben' stamped into the leather on top of the head piece.

Bridle 1
Bridle 2
Browband

 

[PalominoMare]

Also, the reins would have stubben printed on them, i think mine are printed half way up.

i think its 7 days you need to wait for the seller to respond before you can open a ebay disput. Can't remember why but I opened a dispute once on ebay and thats how long I had to wait.

Hope you get it resolved.

 

[Spyda]

Sorry you got a fake bridle. Sadly with eBay, sometimes you do take a chance. If you are looking for a second hand Stubben, this is what they tend to go for, though it varies: (these are all ended and paid for, so no advertising from me! ) Another tip with the Stubbens, it should have 'Stubben' stamped into the leather on top of the head piece.

Bridle 1
Bridle 2
Browband

TBH, except for listing #3 (clearly showing a genuine Stubben browband) I'd not be convinced the other two full bridles were Stubbens by just looking at the listing photos. I'd be asking for much better photos showing the Stubben logos and the embossed leather on the bridle work. Otherwise I'd have avoided these ones like the plague, too! And guess I wasn't the only one not totally convinced since neither bridle sold for very much; not for a genuine Stubben in good condition.

 

[Fuzznugget]

TBH, except for listing #3 (clearly showing a genuine Stubben browband) I'd not be convinced the other two full bridles were Stubbens by just looking at the listing photos. I'd be asking for much better photos showing the Stubben logos and the embossed leather on the bridle work. Otherwise I'd have avoided these ones like the plague, too! And guess I wasn't the only one not totally convinced since neither bridle sold for very much; not for a genuine Stubben in good condition.

Fair assessment, if I had been asked for more pics of either, would have been happy to send. They are both real stubben bridles, logo on top, one had square buckles with 'stubben' written on them, and both had the stubben logo on the browbands. I can appreciate it's hard to tell from just a single picture though.

 

[Spyda]

Fair assessment, if I had been asked for more pics of either, would have been happy to send. They are both real stubben bridles, logo on top, one had square buckles with 'stubben' written on them, and both had the stubben logo on the browbands. I can appreciate it's hard to tell from just a single picture though.

Bear in mind, I'm just super suspicious about ANYTHING I buy on eBay!!!

 

[Fuzznugget]

Bear in mind, I'm just super suspicious about ANYTHING I buy on eBay!!!

LOL yeah, I know the feeling! Usually I go well OTT on pics, but I had listed so much stuff that day I just couldn't be ar$ed.

 

[sychnant]

Good! That seems reasonable. Give her a good 48 hrs to reply. If you haven't had a positive response by Monday I'd get cracking on instigating a refund via eBay. Even if you paid by PayPal they refuse to get involved in disputes concerning the reciept of unsatisfactory goods. They'll only help you in the even of an item not being delivered to you. So telephoning eBay's Resolution Service would be the route to go down if you don't get any joy from your seller. Fingers crossed though it wont get that far and that she'll reply to say she'll honour the refund once she's received the bridle back. REMEMBER, no matter what extra it costs - RETURN THE BRIDLE TO THE SELLER USING RECORDED DELIVERY. A certificate of posting alone will not cover you in the event that she claims she never received the bridle back. Only the signed proof that RD provides will protect you!!! Good luck

This isn't true. Open a "Significantly Not as Described" dispute with Paypal. Return the bridle by recorded delivery when they tell you to. You should receive a refund.

 

[Spyda]

This isn't true. Open a "Significantly Not as Described" dispute with Paypal. Return the bridle by recorded delivery when they tell you to. You should receive a refund.

Mmmm.... I could be wrong but I think PP only consider something as being 'significantly not as described' if it's entirely different, i.e. you purchased a pair of trousers and were sent a kettle instead!!! They dont like to get involved in description or sizing issues.

Be my guest and double check though! I'd LOVE to be proved wrong. Really would. PP drive me nuts. Quick enough to take their cut in fees but bl**dy useless in more complicated situations other than non-receipt of goods.

Definitely no harm in contacting PP and asking their advice, but from my extensive personal experience if you attempt to open a dispute through PP online and click ANYTHING except 'item not received' for your reason in wanting to open the dispute - PP will automatically close the dispute in favour of the seller and send YOU an email telling you that your 'case' is now closed and that they cannot help you. Grrrrrrr.....

 

[Christmas Crumpet]

She has already responded saying its fine to return it - didn't quibble at all.

Do I just do a paypal request for money to get money back or will she do a refund?

 

[ngrace]

Shouldn't she have to pay you before you send it? After all she will have demanded payment from you before she sent it to you. Also ask her to pay for return postage - it was her fault.

 

[Miss L Toe]

I did a refund once. and had to amend the invoice to add on return postage costs.

 

[sychnant]

Spyda - I thought the same. Then I bought a synthetic saddle described as "new, never been on a horse".

Well, that may have been true - but the knee rolls were SO worn that there was barely any synthetic suede left on them. I opened a SNAD dispute when the seller wasn't helpful, and Paypal found in my favour. I got a full refund

 

[Christmas Crumpet]

Woman has gone nuts!! She is swearing that its an old Stubben she bought 10 years ago. You can't all be wrong, nor can my saddler. Anyway am waiting for my refund. Bridle posted 1st class on Sat but apparently still hasn't arrived. Stupidly I used stamps instead of a postage label so didn't get proof of postage (my mistake - won't make that one again) but reckon it should get there by tomorrow.

Nightmare. Have decided to buy brand new bridle from saddlers. At least you know what you are getting!!

 

[Spyda]

Woman has gone nuts!! She is swearing that its an old Stubben she bought 10 years ago. You can't all be wrong, nor can my saddler. Anyway am waiting for my refund. Bridle posted 1st class on Sat but apparently still hasn't arrived. Stupidly I used stamps instead of a postage label so didn't get proof of postage (my mistake - won't make that one again) but reckon it should get there by tomorrow.

Nightmare. Have decided to buy brand new bridle from saddlers. At least you know what you are getting!!

AAAAARRRRGH!!!!!! I warned you to use Recorded Delivery!!!!!

Even a Proof (or Certificate) of Posting wont help you if you need to prove that someone got the item you posted to them. As far a PayPal are concerned a proof of posting DOES NOT equal proof of delivery. Only a copy of the signature taken upon a Recorded Delivery will suffice PayPal's requirements. Without it, you are relying upon the honesty of the person receiving back the returned goods. Without the Recorded Delivery proof of delivery your buyer may well end up keeping the returned bridle AND your original payment; all she has to do is deny ever receiving the bridle back. Wait and see how things pan out. If she does deny getting the bridle back and you've given her a couple of weeks grace, I'd leave her negative feedback. It's your only recourse if things turn sour.

Fingers crossed you get your refund tho. Not all eBayers are dishonest. Honest! (I'm an EBayer with 4655 100% positive feedbacks!)

 

[Geema]

What do you think of these ones made by Stubben? They're 119.99 with reins?
http://www.townendonline.co.uk/products/Townend-Deluxe-Competition-Bridle-.html