dressagediva01
New User
Hi guys,
I just wanted to know everyones views on Sue Carson dressage saddles.
I have had my grand prix special for about a year now and I have to admit, I am not very impressed.
I cant remember exactly but I'm pretty sure I paid over £3000 pounds for a custom made saddle that seems too long for my horse and not properly fitted.
They also seem to forget that for a price like that customer service needs to be of a high quality but instead I find that when I need to have the saddle checked it takes a while for them to come back to me with a date that suits them (the last time I asked it took one of the saddlers a month and that was with me badgering her) and the dates that suit them are few and far between. Not only that but they charge... ALOT... to come out to check it so I really expect them to be more available for their customers.
My saddle was recently adjusted due to my horse putting on more muscle and straight after she had readjusted it, the saddle didnt feel right... it felt worse, i told the saddler this but she said it looked fine.
We called sue and she said she would come down and have a look but she doubts its the saddle! and she will charge!
Absolutely ludicrous!!
Does anybody else have similar experiences?
Are there any other dressage saddles people would recommend?
Sorry I just needed to have a bit of a rant!!
I just wanted to know everyones views on Sue Carson dressage saddles.
I have had my grand prix special for about a year now and I have to admit, I am not very impressed.
I cant remember exactly but I'm pretty sure I paid over £3000 pounds for a custom made saddle that seems too long for my horse and not properly fitted.
They also seem to forget that for a price like that customer service needs to be of a high quality but instead I find that when I need to have the saddle checked it takes a while for them to come back to me with a date that suits them (the last time I asked it took one of the saddlers a month and that was with me badgering her) and the dates that suit them are few and far between. Not only that but they charge... ALOT... to come out to check it so I really expect them to be more available for their customers.
My saddle was recently adjusted due to my horse putting on more muscle and straight after she had readjusted it, the saddle didnt feel right... it felt worse, i told the saddler this but she said it looked fine.
We called sue and she said she would come down and have a look but she doubts its the saddle! and she will charge!
Absolutely ludicrous!!
Does anybody else have similar experiences?
Are there any other dressage saddles people would recommend?
Sorry I just needed to have a bit of a rant!!