v-bandz (high vis), is the company no more?

[NeverSayNever]

v-bandz have always been my favourite place to get high viz from.
http://www.v-bandz.co.uk/Home.aspx

however i tried to order something just after new year and the website was playing up, it said my order had been placed but they couldnt take payment and would contact me. No one did.

Since then I have emailed them 3 times and not had a response!

Does anyone know anything about the company? Anyone else had probs?

 

[spottydottypony]

I had the same problem in between christmas and new year. I tried to purchase from the website but couldnt. Placed an order but have had no contact dont kno whats going on!

 

[NeverSayNever]

I had the same problem in between christmas and new year. I tried to purchase from the website but couldnt. Placed an order but have had no contact dont kno whats going on!

not just me then.its really disappointing and i cant see a phone number?

 

[Dubsie]

It's on their T&C page:

BY TELEPHONE

■Please call us on 0845 095 6810 or +44 1767 652892 from overseas and we will take your order and credit card details over the phone.


Their address is on their returns form
V-Bandz Ltd
Unit 1
21 Waresley Road
Gamlingay
Beds.
SG19 3EJ
Tel: 0845 095 6810


HTH

 

[catherine22]

I ordered online from them on friday and just had to phone them with my card details, as their card system is being updated (or something like that!). It's my first dealing with them and they were very polite and helpful.

 

[NeverSayNever]

thanks so much for that!

ive tired ring them 4 times and no answer, have left 2 messages

 

[ggray1502]

I had the same problem in November however I phoned and gave her my card details and had the order with me asap. She explained that the order goes through but you need to phone with payment. Its rather annoying but I really like their Hi vis

 

[Sessle]

My mum had that problem in February last year! Never phoned and she never got through so haven't bothered since! Shame as I loved their stuff!

 

[monkeybum13]

Depending on what you want there is a fair bit of vbandz stuff on ebay, maybe you could buy off ebay instead?

 

[catherine22]

Just to let you know I recieved all my V bandz stuff today so they're definately still going!

 

[GREYSMEADOW]

I don't think they man the office all day. Perhaps they are on holiday or sick or away on business - I would just keep trying.

 

[NeverSayNever]

well i tried again and finally got someone and got my order placed. they are updating the website but no reason as to why my emails and messages were never returned.

 

[MiJodsR2BlinkinTite]

I had exactly the same problem as other people have mentioned, i.e. placed order via the internet, then got a message to say "website updating", or similar, then thought stuff this and sent a cheque, only to hear sweet FA from them for months, then suddenly out of the blue the stuff arrived!!

Methinks if they wanna stay in business, and be competitive, they need to sort themselves out? Coz this ain't a good way to conduct business, not really.