Brontie
Well-Known Member
Anybody used them before? Any good or bad feedback?
Thank you?
Thank you?
Valley Animal Supplies Reviews?
- Thread starter Brontie
- Start date
Brontie
Well-Known Member
Anyone?
MerryRowy
Member
Hi there - I've bought from them three times. The first was no trouble at all, the second was about a week late due to them not finding my address (though same address they'd shipped to before)
I'm currently waiting for an order I placed two weeks ago. I've emailed them, and so far had no response, so am a little worried.
- Replying to this as I was Googling to see if anyone else was having the same problem.
Their prices are good for a lot of things.
I'm currently waiting for an order I placed two weeks ago. I've emailed them, and so far had no response, so am a little worried.
- Replying to this as I was Googling to see if anyone else was having the same problem.
Their prices are good for a lot of things.
TopTotty
Well-Known Member
You could try www.supplements4horses.co.uk and see if they have what you are after. 
YasandCrystal
Well-Known Member
I have used them many times and always had brilliant fast service from them. Also really friendly and helpful
Brontie
Well-Known Member
Thanks for the reviews guys! Any more from anyone else are still welcome!
snowboo
Member
I am the owner of Valley Animal Supplies. Thanks for your nice feedback YasandCrystal, glad you have had a good experience with us We have some competitions running for people who place orders so if you want me to enter you please let me know.
I just wanted to comment on what MerryRowy said. We send all orders out with Royal Mail or a courier. It was the courier who could not find the address, not ourselves as she suggests. When we found out that the parcel had not been delivered we contacted the couriers to sort out the situation and the parcel was delivered.
As for the latest order that 'has not arrived' I would like to hear about it so we can get it sorted. I have gone through all our emails from November personally and can not find one about an order that has not arrived. If you want to contact me on here you can pm me so I can see what has happened. We dont want anyone to have a bad experience so if there is something we can do we will always try and resolve any problem.
Thanks to anyone who has used us.
We have some competitions running for people who place orders so if you want me to enter you please let me know.I just wanted to comment on what MerryRowy said. We send all orders out with Royal Mail or a courier. It was the courier who could not find the address, not ourselves as she suggests. When we found out that the parcel had not been delivered we contacted the couriers to sort out the situation and the parcel was delivered.
As for the latest order that 'has not arrived' I would like to hear about it so we can get it sorted. I have gone through all our emails from November personally and can not find one about an order that has not arrived. If you want to contact me on here you can pm me so I can see what has happened. We dont want anyone to have a bad experience so if there is something we can do we will always try and resolve any problem.
Thanks to anyone who has used us.
Brontie
Well-Known Member
Just like to add Snowboo, I have in fact ordered the product, and it arrived fairly quickly. Thank you! Would highly recommend you in the future!
snowboo
Member
Thats brill, really glad you were happy with the service and product. I hope you put your name down for our competitions, we do have some more to add now as we have had some more products donated from companies. If you would like me to add you to them please dont hesitate to contact me.
Hope we can help you agian in the future!
Hope we can help you agian in the future!