Hey hun! How are you? Yeah I got that too, I'm shocking at posting letters - I need to know if they can fix one of B's rugs for me, as the filling has shifted and there is nothing but lining and waterproof outer over her 1/4's. I want it fixed, but without compromising the waterproofness of it.
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OOOooh, wouldnt be regarding a disappointing rug would it?
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LOL - no, THAT is a different manufacturer and i have sent the rug back to them for assessment and a possible replacement. I'm not having much luck with rugs atm!