Toby_Zaphod
Well-Known Member
For those who read my previous rants......... I phoned Derby House this morning to order the show shirt. They hadn't got it in stock either, yet it's still on their site being advertised. They told me they'd order it & I would get it in 7-10 days. I had to tell them that they can't order it as it's discontinued!! I know more about their stock than they do!!
For all those people who sing the praises of shopping on line this is certainly a reason why going to your local tack shop is better...... you can see they've either got the item or they haven't.
To Recap Derby House, Surrey Equestrian, Frogpool Manor & Tack Sales are all advertising what they haven't got & furthermore they can't get the item because they are discontinued. That is why I was contacting them as they had the one I wanted advertised. They would have accepted an order either on line or over the phone, had my money & then in a week or so I'd have to arrange a refund. Surely when something is ordered on line the system will subtract that from stock so the company will know if it is available for sale or not.... Horseloverz, Rideaway & various others do.
Basically four of the major online tack sales companies are falling woefully short on service & from attitudes shown, they don't appear to care.
Rant over................. I think I'll take up golf
For all those people who sing the praises of shopping on line this is certainly a reason why going to your local tack shop is better...... you can see they've either got the item or they haven't.
To Recap Derby House, Surrey Equestrian, Frogpool Manor & Tack Sales are all advertising what they haven't got & furthermore they can't get the item because they are discontinued. That is why I was contacting them as they had the one I wanted advertised. They would have accepted an order either on line or over the phone, had my money & then in a week or so I'd have to arrange a refund. Surely when something is ordered on line the system will subtract that from stock so the company will know if it is available for sale or not.... Horseloverz, Rideaway & various others do.
Basically four of the major online tack sales companies are falling woefully short on service & from attitudes shown, they don't appear to care.
Rant over................. I think I'll take up golf
