Why do buyers waste your time!

Paint Me Proud

Paint Me Proud

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Ruby had a viewing on Monday, a lady (and her husband and two kids) who wanted Ruby to have lessons on and hack out.
SO they came to see her and really liked her, however the menage was booked all night with lessons so they couldnt try her out.
They left me a deposit and said they would come back today and ride her and if they liked her they would have her.
So I got up to the yard early this morning to get everything ready - wind was howling a gale so not ideal.

They arrived - young instructor in tow - aswell as a trailer!

So i rode, Ruby was very good considering at one point i felt like i couldnt have been blown off the top of her.
Young instructor got on - again Ruby very good and rode well.
They lady got on and OMG!!

I seriously dont think this lady had ever had a proper riding lesson in her life. She flailed about and Ruby started to trot and the lady just panicked and was flailing all over. I was half expecting Ruby to bolt and throw her but she didnt (i was very proud).

Lady got off and they said they would let me know within the next few hours - well, considering they had a trailer with her and didnt take her there and then i am guessing they dont want her - and you know what, thank god - Ruby deserves better than them.

Her ad clearly states 'forward in the school, not a novice ride' so why oh why did they waste my time.

Worst thing is as they had left deposit i could have other viewers and now have to phone other people back to let them know they can come and view tomorrow now.

Sorry, whinge and moan over, just tired, stressed out and need to vent.

It's not always the sellers who are dishonest
 
Still at least you are able to say no and not let her go to this unsuitable home. Very frustrating though, I completely understand that. Here's the next viewers being the right ones for her.
 
I take it you have these people's number?

Give them a call, tell them to come and collect their deposit and sell the horse to someone else. If this person really can't ride, it will only end up that they then come back and accuse you of selling them a dangerous horse or something like!

Not worth it, shame its cost you a week and time, but it sounds like you want an appropriate home.
 
thankfully they said i can keep the deposit (which is lucky as i spent it this morning on the farrier!) but i am still a little annoyed as i clearly explained what Ruby is like when they visited on Monday. I get the impression the lady wants a brain dead cob that will only trot if you kick the hell out of it.
 
A deposit is just that, your not olbiged to return it anyway...well unless you were glaringly at fault , which you werent!! Good luck finding someone normal to buy Ruby :)
 
Sorry but I don't really see the problem -they were not able to try the horse out on first viewing - that would annoy me if I had turned up to try the horse unless you had already said before they came that they wouldn't be able to ride her. They also gave you a deposit (which they have not quibbled over you keeping). I'm surprised you accepted a deposit without seeing them ride her presuming you want to see her get a good home? They then turned up exactly when they said they would.

So they were too novice for your horse - lots of people don't realise how novice they are. You are not out of pocket - you have not turned down another offer and have probably spent a couple of hours of your life on this.
 
they knew before visiting on Monday that they would not be able to ride that night.
They left a deposit so i wouldnt sell her before they came back, but they had no way decided if they were going to buy her or not.
I clearly explained that Ruby is not a novice ride and the lady never said she was such a novice and was leading me to believe she had been riding for a long time.
They turned up over an hour late and Ruby had stood waiting the whole time.

I only accepted the deposit as he said i could keep it if once they had ridden they decided not to buy. However they turned up with a trailer without even having ridden her. They are local so it would have been no extra trouble for them to try her, then come back with a trailer if they wanted her.

I just got a bad vibe from them, not suitable at all.
 
SusannaF said:
At least they had an instructor on tap.
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I spoke to the friend they bought with them and whilst being quite a good rider she told me she was not actually a qualifies instructor, she just gave the lady lessons. She cant have been much older than late teens. Although she was very good with Ruby and if it had been her wanting to buy i would have been happy.

I am hoping to have another viewing for Ruby tomorrow, so fingers crossed :D
 
I think when you decide to sell a horse you just have to accept you are going to have to spend time showing the horse to people some will be suitable some wont, try not to let it get to you otherwise it all becomes very stressful.

Some horses sell quickly others may have lots of viewers so be prepared,what i will say is wait for the right buyer i turned down two people who wanted to buy the last horse i sold and when i did sell it all went very smoothly and new owner is happy and send pics and updates i beleive this is because we waited for the right person it saves alot of worry and hassle in the long run if you do this.

Good luck with it all dont stress the perfect partner for your horse will come along soon.:)
 
Paint Me Proud said:
Ruby had a viewing on Monday, a lady (and her husband and two kids) who wanted Ruby to have lessons on and hack out.
SO they came to see her and really liked her, however the menage was booked all night with lessons so they couldnt try her out.
They left me a deposit and said they would come back today and ride her and if they liked her they would have her.Right, the operative word here is IF I think. Putting a deposit down meant that they liked her enough at first sight that they didn't want to risk losing her before they had a chance to ride her. Putting yourself in their shoes would you perhaps have done the same thing to reserve the chance to try out a horse you really liked?

They arrived - young instructor in tow - aswell as a trailer! Shows that they were serious

So i rode, Ruby was very good considering at one point i felt like i couldnt have been blown off the top of her.
Young instructor got on - again Ruby very good and rode well.
They lady got on and OMG!!

I seriously dont think this lady had ever had a proper riding lesson in her life. She flailed about and Ruby started to trot and the lady just panicked and was flailing all over. I was half expecting Ruby to bolt and throw her but she didnt (i was very proud).

Lady got off and they said they would let me know within the next few hours - well, considering they had a trailer with her and didnt take her there and then i am guessing they dont want her - and you know what, thank god - Ruby deserves better than them. Well then, a fortunate result for everyone, viewer included.

Her ad clearly states 'forward in the school, not a novice ride' so why oh why did they waste my time. I don't think they did. They gave you a deposit, they bought the trailer and presumably a pocket full of cash, it just so happened that the horse and rider didn't suit after all. Better to find out now - for all concerned.

Worst thing is as they had left deposit i could have other viewers and now have to phone other people back to let them know they can come and view tomorrow now. It honestly sounds as if they left it in all good faith, if you have explained to other callers about someone trying her out, then if they are interested then they will come out

Sorry, whinge and moan over, just tired, stressed out and need to vent.

It's not always the sellers who are dishonest
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To be frank I don't see that these viewers were in anyway dishonest, they tried the horse, they didn't suit and they, very sensibly, in my opinion, walked away. It is just as much within your rights to tell them that you don't think the horse is suitable for them as for them to decide that. I can understand that you are disappointed at the waste of time, but I think you are being a little harsh, the right person will come along in good time.

At the end of the day, no harm has been done. Better luck next time.:)
 
I know what you mean about people leading you to believe that they are better riders than they actually are. Especially mothers, telling you that thier child is a 'gifted' rider. Ahem.
If by gifted they mean awful, then yes, but no one want's to admit that they/their children are novices.

I've had so many people who have rung up about Daarcy, and not even read her advert. Asking me questions that the answers to, were clearly stated in the advert! It's like, hello?! You can't just look at her picture and think 'Ooh she's nice'!

I love people! Really I do! -.-

Btw, is ruby advertised on horsemart?
Red&white mare?
If that is her, she is gorge :D!
 
I agree with SUSSEXBYTHESEA what are you moaning about? They were honest in their approach and even let you keep the deposit ( i wouldnt have, and i would be in my right to have it back if horse unsuitable), just because she realised the horse wasnt suitable for her doesnt make her a time waster in fact it makes her very sensible in not taking on too much, its also kinder to your horse as you can find some one more suitable. Too many sellers are after the quick sale, youve got to remember its peoples hard earned cash thats being paid out.
 
sussexbythesea said:
Sorry but I don't really see the problem -they were not able to try the horse out on first viewing - that would annoy me if I had turned up to try the horse unless you had already said before they came that they wouldn't be able to ride her. They also gave you a deposit (which they have not quibbled over you keeping). I'm surprised you accepted a deposit without seeing them ride her presuming you want to see her get a good home? They then turned up exactly when they said they would.

So they were too novice for your horse - lots of people don't realise how novice they are. You are not out of pocket - you have not turned down another offer and have probably spent a couple of hours of your life on this.
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^^ This. Also who's to say if the lady is an instructor or not? If she rides nicely then presumably she has a fairly good idea what she's doing re teaching. Completely agree with the whole 'people don't realised how novice they are', this lady is most probably having lessons at present.

Also, who's to say the lady doesn't have a HHO account and can see this thread? I wouldn't be very impressed if I were the potential buyers.

Sorry, just my opinon :)
 
I am not knocking the 'instructor' who came with them, she was very good and rode excellently.

I think it was just a case that the lady wasnt as experienced as she thought and despite me explaining Rubys behaviour she must have thought she would be okay.
I do hope she finds the right horse for her as they seemed very keen (although her husband did tell me that they bought 2 just before xmas but they were wild and they had to give them away - i guess i got concerned that if they had Ruby as found her too much they would just pass her on like that)

I have calmed down now and can look at it more objectively. I guess they did nothing wrong but it was just a bit of a shock at the ladies complete lack of ability.

I have another viewing on Monday so fingers crossed xx

And yes she is advertised on Horsemart - tricoloured tobiano markings :D
 
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