WWYD Colleague Advice

berlei

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16 October 2014
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Would like some advice on what you would do in my situation.

I started work in August last year on a private yard, and have worked all year. They employ an extra person over Winter to help out with the extra work of mucking out etc. The owners asked me yesterday if I wish to have the same lady they had last Winter back, or if I could manage myself this year and I don't know what to do. It is either her or no-one. We had a different head groom last year, who has since left and I have been promoted to this position.

Background on the lady in question - caused nothing but trouble last year, was employed to muck out and exercise horses but kept trying to get involved in management of the yard and how everything was run. She never listened to the head groom, constantly trying to overrule her by going directly to the owners. If one person said no, she would ask someone else. She hadn't even been there a week when she was trying to dictate changes. She created quite a bad atmosphere. BUT, she was brilliant at certain aspects of her job. The yard was always totally spotless, and she was very thorough and treated the horses as her own. We had a rocky start, and had a huge argument at the start but settled in together as time went on and ended up getting on okay together but I am worried since I have a bit more authority she will be bitter. She is middle-aged, but a very jealous/bitter person.

I could manage without her, but having her would make my job a hell of a lot easier (as I also work flexi time elsewhere). She would have the time to keep things as spotless as last year, whilst I managed everything else. Owners are aware of trouble caused, and said she will be on a much tighter rope this year, and any trouble and she'll be gone.

Should I say yes or no? I've been trying to mull it over, but can't see which way to go! Could ask them to have her on just the busy days, or everyday or not at all. Any advice welcomed!
 
No.
But, why does it have to be her or no one? There's lots of nicer, responsible people out there, it doesn't have to be one who will make your working life hell.
 
There are 6 working horses and a mare in foal.

I think it is a time situation with trying to find someone else, but I could perhaps offer to find someone myself - not sure how they would take that though!
 
If you need the extra help them have her.
You managed to work together last year you can again.
Now you have been promoted start as you mean to go on.
Let her know you are incharge.
Firm but fair.
 
If you need the extra help them have her.
You managed to work together last year you can again.
Now you have been promoted start as you mean to go on.
Let her know you are incharge.
Firm but fair.

I was leaning more towards this, but don't want to reap what I sow!


If its only 7 horses, I wouldn't bother getting anyone else.

I could definitely manage, but working full time (although is flexi hours) elsewhere and hunting a Saturday would not leave me much time to catch up on the 'niggly' jobs someone else could cover.
 
You are now the head groom and frankly learning to manage difficult people is a skill worth developing and you may not always be able to avoid it. Personally, I'd speak to the owners and ask them to make it clear that the person in question works for you and must come to you with any questions, suggestions or complaints. I'd be welcoming and friendly but make it very clear what are her responsibilities but it's also important to ensure she feels valued for the excellent work she does. Get her on side, there's always a reason for people being bitter and difficult but it doesn't mean they can't be "helped" to change a bit. Good luck with whatever you decide to do. I've spent my life being a "manager" and some of the best people I've had were often the difficult ones, who thought they knew more than me and in deed, some of them did!
 
You are now the head groom and frankly learning to manage difficult people is a skill worth developing and you may not always be able to avoid it. Personally, I'd speak to the owners and ask them to make it clear that the person in question works for you and must come to you with any questions, suggestions or complaints. I'd be welcoming and friendly but make it very clear what are her responsibilities but it's also important to ensure she feels valued for the excellent work she does. Get her on side, there's always a reason for people being bitter and difficult but it doesn't mean they can't be "helped" to change a bit. Good luck with whatever you decide to do. I've spent my life being a "manager" and some of the best people I've had were often the difficult ones, who thought they knew more than me and in deed, some of them did!

Thank you so much for this reply. I think part of the reason she feels a bit bitter about me is that I'm half her age, and she does have much more experience than me. I'm not proud, if I need help I will ask for it - I'm hoping that will help to show her that I do value her work and make her a bit less pushy to get herself noticed!
 
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